Step Boss FAQ

Step Boss step aerobic exercise videos and DVDs

Pre-Order STEP BOSS now and get our lowest price!

*Prices are for a limited time only and subject to change without notice.

STEP BOSS Frequently Asked Questions

  1.  Q: When will the pre-sale videos ship?
    • A: The new videos are estimated to ship in late Fall 2019, but this is only an estimated ship date and not a guarantee.
  2.  Q: What kind of packaging will the new DVDs come in?
    •  A:  The Step Boss DVD Series will come in three individual plastic cases as all of our single DVDs usually come in.
  3.  Q: Will the DVDs have Premixes?
    •  A: Yes all of the DVDs will have Premixes
  4.  Q: Will the Downloads contain Premixes?
    •  A: No, as always Downloads don’t contain or come with Premixes
  5.  Q: Will the DVDs contain Chapters?
    •  A: Yes, the DVDs will be chaptered by workout section and by the exercise when possible.
  6.  Q:  When will I be charged for my Pre-Sale order?
    • A: All pre-sale orders are charged when your order is placed.
  7. Q: How Much Does Step Boss Cost?
    •  A: Pre-Sale prices are subject to change without notice and will increase throughout the pre-sale. Click on the following order page link for our current prices. | STEP BOSS Pre-Sale Prices |
  8.  Q: Is there a charge for Shipping?
    •  A: Yes, however, there are two ways to get FREE Worldwide Shipping:
      #1. Purchase our DVD & download bundle for only $50 and we will ship your DVDs Worldwide for free!
      or
      #2 Get Double Free Shipping when you order any of our other in-stock DVDs with your STEP BOSS pre-order and your order totals at least $50, we will ship your current in-stock items worldwide for FREE now. When your pre-order DVDs are available in the Fall, they too will ship for FREE Worldwide! *International customers are responsible for any import tax your country may charge.
  9.  Q: How will my order ship?
    •  A: In most cases, our free ship orders will be shipped by USPS. Most USA customers will receive their orders in about 3 days after there orders ship while International customers can expect their orders to take between 7 to 30 days.
  10.  Q: When will the new workouts be available on Cathe OnDemand?
    •  A: As always new workouts are made available on our Cathe OnDemand network shortly after the DVDs begin shipping.
  11.  Q: Will there be a modifier?
    •  A: The STEP BOSS series will have super fun and effective workouts. Though we will not have a designated modifier I plan to occasionally show modifications if/when I select a move that most participants would benefit from by having a modified option demonstrated. 
  12.  Q: What equipment is needed for the new workouts?
    •  A: The equipment in the STEP BOSS Series will be that of the typical pieces of equipment I have always used in the past, but of course you will need a step.
  13.  Q: When will video clips of the new workouts be available?
    •  A: Video clips of the new workouts will not be available until after the workouts have been filmed and edited. This means that video clips will not be posted until probably sometime in late Fall.
  14.  Q: Can I cancel my pre-sale order?
    •  A: Yes, if you pre-order and then decide to cancel we will refund your money as long as you do so at least 7 days before the DVDs begin shipping. However, we only allow one cancel per customer. This means if you cancel and then at a later date reorder you will not be allowed to cancel again.
  15.  Q: Can I use your discount coupons on my pre-sale order?
    •  A: You can’t use our discount coupons on Pre-Sale items, but you can use them on any current DVDs or fitness products you also order with your pre-order.
  16.  Q: If I order any of your current in-stock DVDs with my pre-sale order when will they ship?
    •  A: If you order any of our other in-stock DVDs with your pre-order, we will ship your current in-stock DVDs worldwide for FREE (as long as your order totals over $50) now. When your pre-order DVDs are available in late Fall, they too will ship for FREE Worldwide!
  17. Q: How Do I claim my Downloads?
    • A: When you pre-order our downloads you will receive a “code” via email that you will need to use to claim downloads once they’re available, so make sure to save the email you automatically receive from us shortly after placing your pre-sale order.
  18. Q: How long are the new workouts?
    • A: Until the workouts have been filmed and edited we will not be able to provide this information to you, however, all Step Boss workouts will be as time efficient as possible. As always Our Premixes will provide various time options for those who want shorter or longer workouts.
  19.  Q: Will the new workouts have a vocals only option?
    •  A: Yes the new workouts will have a vocals only option which allows you to use your own music if you prefer.
  20. Q: Where can I find descriptions of the new Workouts?
    •  A:  Go to our main new video launch page at New Videos and click on the product images about halfway down the page to see the workout descriptions.
  21. Q: What fitness level are the STEP BOSS workouts geared towards
    • The Step Boss series is geared towards advanced exercisers. However, STEPsync will include a 20-minute step bonus section geared towards intermediate exercisers.
  22.  Q: How can I pre-order?

Get Free Worldwide Shipping On All Orders!

There are two ways to get FREE Worldwide Shipping during our STEP BOSS pre-sale:


#1. Purchase our DVD & download bundle for only $59 and we will ship your DVDs Worldwide for free!
or
#2 Get Double Free Shipping when you order any of our other in-stock DVDs with your STEP BOSS pre-order and your order totals at least $50, we will ship your current in-stock items worldwide for FREE now. When your pre-order DVDs are available in the Fall, they too will ship for FREE Worldwide! *International customers are responsible for any import tax your country may charge.