Fit Tower FAQ

 

Fit Tower FAQ

  1. Q: What level are the new workouts?
    • A: All 3 of the new Fit Tower™ workouts are advanced
  2.  Q: When will the pre-sale videos ship?
    • A: The new videos are estimated to ship in early summer 2017, but this is only an estimated ship date and not a guarantee.
  3.  Q: What kind of packaging will the new DVDs come in?
    •  A:  The Fit Tower™ DVDs will come in  standard individual plastic cases just like all of our other individual DVDs
  4.  Q: Will the DVDs have Premixes?
    •  A: Yes all of the DVDs will have Premixes
  5.  Q: Will the Downloads contain Premixes?
    •  A: No, as always Downloads don’t contain or come with Premixes
  6.  Q: Will the DVDs contain Chapters?
    •  A: Yes, the DVDs will be thoroughly chaptered.
  7.  Q:  When will I be charged for my Pre-Sale order?
    • A: All pre-sale orders are charged when your order is placed.
  8.  Q: Is there a charge for Shipping?
    •  A: As long as your total order after coupons totals at least $50 we ship worldwide for Free. Remember you can add any of our current DVDs to your order to reach the $50 minimum.
  9.  Q: How will my order ship?
    •  A: In most cases our free ship orders will be shipped by USPS. Most USA customers will receive their orders in about 3 days after their orders ship while International customers can expect their orders to take between 7 and 30 days.
  10.  Q: When will the new workouts be available on Cathe OnDemand?
    •  A: As always new workouts are made available on our Cathe OnDemand network at about the same time as the DVDs begin shipping.
  11.  Q: Will there be a modifier?
    •  A:  We don’t plan to have a designated modifier in this series. We will casually show modifications if/when there is a move that most participants would benefit from by having a modified option demonstrated.
  12.  Q: What equipment is needed for the new workouts?
    •  A: You will need a Fit Tower™, but you will also need a yoga mat, medium resistance band and a loop (all are included with the Fit Tower™). You will also need a barbell, step and a few dumbbells. As always this equipment list is subject to change as Cathe often makes changes to the workouts right up until filming.
  13.  Q: When will video clips of the new workouts be available?
    •  A: Video clips of the new workouts will not be available until after the workouts have been filmed and edited. This means that video clips will not be posted until sometime in Spring or Early Summer.
  14.  Q: Can I cancel my pre-sale order?
    •  A: Yes, if you pre-order and then decide to cancel we will refund your money as long as you do so at least 7 days before the DVDs begin shipping. However, we only allow one cancel per customer. This means if you cancel and then at a later date reorder you will not be allowed to cancel again.
  15.  Q: Can I use your discount coupons on my pre-sale order?
    •  A: You can’t use our discount coupons on Pre-Sale items or the Fit Tower™ unit, but you can use them on any current DVDs or other fitness products you also order with your pre-order.
  16.  Q: If I order any of your current in stock DVDs with my pre-sale order when will they ship?
    •  A: If you order any of our other in-stock DVDs with your pre-order, we will ship your current in-stock DVDs worldwide for FREE now. When your pre-order DVDs are available in the early summer, they  will ship. If your total order is at least $50 you will get double free shipping and both your current DVDs and your Pre-Sale DVDs will ship for free.
  17. Q: How Do I claim my Downloads?
    • A: When you pre-order our downloads you will receive a “code” via email that you will need to use to claim downloads once they’re available, so make sure to save the email you automatically receive from us shortly after placing your pre-sale order.
  18. Q: How long are the new workouts?
    • Until the workouts have been filmed and edited we will not be able provide this information to you. As always Our Premixes will provide various time options for those who want shorter or longer workouts.
  19.  Q: Will the new workouts have a vocals only option?
    •  A: Yes the new workouts will have a vocals only option which allows you to use  your own music if you prefer.
  20. Q: Where can I find descriptions of the new Workouts?
    •  A:  Go to our main new video launch page at New Videos and click on the product images about halfway down the page to see the workout descriptions.
  21.  Q: How can I pre-order The New DVDs?
    1. A: Just go to | New Videos | or click on the button below and select from the three different specials we’re offering.
  22. Q: I Dont Have a Fit Tower. How can I Order The Fit Tower Unit? 
    • A:The Fit Tower™ unit is only available from the manufacturer and must be ordered from the Fit Tower™ website, not shop.cathe.com. Order the Fit Tower™ now at a Special Savings and Get Free Shipping!!!

      1. Extra 10% Off the Fit Tower Workout System (code: Cathe10)
      2. Free Weight Bar Clips ($19.95 value)
      3. *Free Shipping

      In addition to our Pre-Sale for the new advanced Fit Tower™ DVDs, the manufacturer of the Fit Tower™ is offering a special  to all Cathletes on the Fit Tower™ Home Workout System. This unit is now in stock and will ship within a few days of your order with free shipping to all USA 48 continental states (ships to Hi and Ak, but shipping charges apply) comes with a no risk 30 day money back guarantee.  Just click on the link below to order your Fit Tower™ today  directly from the manufacturer. Hawaii and Alaska customers  can now order the Fit Tower, but shipping will be charged.

      The Fit Tower™ Bundle includes:  (Fit Tower™, 3 beginner Workout DVDs, Yoga Mat, Loop, Stretch Band + FREE “Weight Bar Clips” ($19.95 value).  Get an Additional 10% Off the discounted price of $199.95 (regular price $249.95). Use coupon Code: “Cathe10” + Free Shipping *USA lower 48 states only.  | Click Here To Order The Fit Tower Unit |

  23. Q: I live in Canada. Can I order the Fit Tower™ unit and the Fit Tower™ DVDs?
    • A: The Fit Tower is now available for Canadian Cathletes to order on the Fit Tower website (excluding the provinces of Quebec, and the Northwest Territories, Yukon and Nunavut).The Fit Tower™ will ship from a facility in Canada and that means you won’t have to worry about import taxes.
  24.  Q: Can Hawaii and Alaska customers order the Fit Tower™ unit?
    • A: Fit Tower shipping to Hawaii and Alaska is now available. However, a shipping charge will be charged.
  25. Q: Can The Fit Tower™ unit  ship to APO and FPO addresses?
    • A: The Fit Tower™ can not ship to APO and FPO Addresses, as the cartons are too large for USPS and UPS is not granted access to military bases.  Additionally, the Fit Tower™ cannot ship to a PO Box due to the carton size, so the customer needs to provide a street address. However, our Fit Tower™ DVDs can ship to all APO and FPO addresses.
  26. Q: Do I Need The Fit Tower™ unit  To Do These New Workouts?
    • A: Yes, the Fit Tower™ DVDs specifically use the Fit Tower™ unit and many of the exercises can’t be done without the Fit Tower™ unit
  27. Q: I Live in Europe, can I order the Fit Tower™ ?
    • A: As we expand Fit Tower distribution, our focus is on being able to cost effectively deliver the Fit Tower Workout System to as many customers as possible.  The Fit Tower™ initial distribution was setup for the continental 50 U.S. states with Canada being added shortly.  We will continue to evaluate our distribution coverage, and may expand our distribution in the future beyond the 50 U.S. states and Canada.
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