Hundreds of you have already purchased and downloaded your first Cathe videos from our new site at www.cathedownloads.com. Things have gone pretty smoothly considering this is only the first week of our new service and though we have seen a few issues so far, were very pleased with how well things are going our first week.
There are a few things you should check to make sure you are fully ready to download and enjoy a Cathe Digital Download video:
1. Are you using an internet connection capable of downloading files of this size?
Make sure your internet connection is able to handle downloading large file sizes or that your ISP (Internet Service Provider) does not put a limit on how much you can download. We recommend at least using a DSL, Cable, or faster internet connection. We strongly ADVISE AGAINST using a Dial-Up connection, there is a very good chance you will not be able to complete your download.
2. Do you have enough time to complete your download?
We do not put any time limit on our downloads, we only limit the number of attempts (or clicks). You can always purchase one day and download on another. To estimate the time it would take to download our videos, try this online tool: http://www.csgnetwork.com/csdlspeedcalc.html. Just enter the file size found in each ‘product details page’ and click ‘MB’ (megabytes). Then find your connection speed in the chart below to see your estimated download time.
3. Do you have enough hard disk space?
Many of our download files are at least 500MB – 1GB. Check that you have enough disk space on your computer to adequately store these downloads. We advise against filling your computer to its maximum capacity.
4. Read our Tutorials
We have prepared a very comprehensive tutorial that will teach you what you need to know to download our videos to your computer, transfer them to an iPod or like device, and then watch them on a TV. Our tutorials cover just about every iPod and iPhone ever made.
5. Read our Support Forum
Read our Cathe downloads support forum before purchasing. Our support forum already has a lot of information and feedback from our customers that will help understand how our downloads work. Remember, All sales are Final, so make sure you follow the instructions on this page and ask any questions you may have before ordering.
