Walmart's pharmacy scares me.
I switched over my HCTZ (high bp med) from my campus pharmacy since it would only be $4 at Walmart. I did that a few months ago. Everything went fine. Then, 2 weeks ago, I switched over my birth control Rx so that I would only have to make one trip.
The lady at the Rx pick-up counter said my name wasn't in their system. I proceeded to show them the bottle WITH their store info on it (from my bp med). She told me to go the consultation area. I did, and he found my name. BUT, my Rx wasn't transferred. He said they never got the call. I was furious! I had called that AM and was told it would be there by noon. So, he flips through his tranfer requests and low and behold, there mine is. BUT, it got put under the wrong person's name in the computer. He said are you Becky....? I said no, that was my maiden name, I am Becky .... (luckily it was still me that it was put under). I told him that I have had my new name for quite some time, and never had my maiden name at the campus pharmacy, so I don't know how it got put under the wrong record. He said that we had the same birthday, so it got mixed up. THE SAME BIRTHDAY!?!?! How many people in that city have the same birthday. No,they don't use SS#s or full names, they use BIRTHDAYS!!! I was livid. Then he tells me they are out of my Rx (which they couldn't call me since they had it under my maiden name with the phone number of where my parents lived 10 years ago!!!) I HATE WALMART. Even though it will be more $, I am switching my Rx over to CVS.
I switched over my HCTZ (high bp med) from my campus pharmacy since it would only be $4 at Walmart. I did that a few months ago. Everything went fine. Then, 2 weeks ago, I switched over my birth control Rx so that I would only have to make one trip.
The lady at the Rx pick-up counter said my name wasn't in their system. I proceeded to show them the bottle WITH their store info on it (from my bp med). She told me to go the consultation area. I did, and he found my name. BUT, my Rx wasn't transferred. He said they never got the call. I was furious! I had called that AM and was told it would be there by noon. So, he flips through his tranfer requests and low and behold, there mine is. BUT, it got put under the wrong person's name in the computer. He said are you Becky....? I said no, that was my maiden name, I am Becky .... (luckily it was still me that it was put under). I told him that I have had my new name for quite some time, and never had my maiden name at the campus pharmacy, so I don't know how it got put under the wrong record. He said that we had the same birthday, so it got mixed up. THE SAME BIRTHDAY!?!?! How many people in that city have the same birthday. No,they don't use SS#s or full names, they use BIRTHDAYS!!! I was livid. Then he tells me they are out of my Rx (which they couldn't call me since they had it under my maiden name with the phone number of where my parents lived 10 years ago!!!) I HATE WALMART. Even though it will be more $, I am switching my Rx over to CVS.