I believe that alot of us here would appreciate an "updated" update on where you are with the release of LM&R. The last we heard was you had sent the proofs to the replicator to produce the check discs to return to you to check and (hopefully) approve so the production could be scheduled.....Have you received & approved the discs? Has production been scheduled??? Are they being replicated now??????? We were last informed in a little video clip that hopefully we would be receiving them in October....well, we basically have one week left in October and it doesn't seem like that's gonna happen...........so November? December? next year??? I think all of us "loyal" Cathe fans deserve some sort of explanation.....thank you.
Please!! SNM...some sort of update on LM&R
- Thread starter aqua girl
- Start date
Lady Vol Fan
Cathlete
+7I 2nd this!
Throw us a bone, please! Woof!
Unless I lost count ...aqua girl ..help me out!!
Kellyro77
Cathlete
This is unfortunately seeming to be par for the course anymore with their releases.
Their lack of communication is confusing. I know they're capable of it. They come on here to advertise sales all the time, after all, and send out sales newsletters every week.
Where this forum is concerned, it is pretty sparsely monitored for questions. Yes, they do come in and answer on occasion, but it's not on a regular basis. I'm under the impression there's maybe one or two people who've volunteered to check the forums and they go a long time without checking and then eventually go "Oh crap! I need to check the forums! Shoot... they're getting mad over there..."
I've held my tongue for the most part because I've got the streaming/live subscription, which automatically gives me access to all her new workouts when they come out. I don't quite feel the sting of paying a bunch of money months and months ago and not receiving my purchase and/or few updates about what's going on. There's just a different psychology to it for me, at least.
But I do wish they'd reevaluate their customer service and who's in charge of monitoring all their lines of communication. Their CS team, if they don't already, should perhaps have access to all her social channels, including the forums, and it should be part of their daily routine to check all channels for questions and then respond. Even if it's to say "We're still running behind. We acknowledge you're frustrated and appreciate your patience."
If I were a new customer to Cathe, I'd probably be worried I'd been scammed and that I'd never see my money again.
However, I do know Cathe and crew will eventually deliver. It's just perplexing to see they come here to advertise sales and specials but rarely acknowledge people's questions. Even if it's the same question over and over.
Fingers crossed we finally get to use these workout next month.
Their lack of communication is confusing. I know they're capable of it. They come on here to advertise sales all the time, after all, and send out sales newsletters every week.
Where this forum is concerned, it is pretty sparsely monitored for questions. Yes, they do come in and answer on occasion, but it's not on a regular basis. I'm under the impression there's maybe one or two people who've volunteered to check the forums and they go a long time without checking and then eventually go "Oh crap! I need to check the forums! Shoot... they're getting mad over there..."
I've held my tongue for the most part because I've got the streaming/live subscription, which automatically gives me access to all her new workouts when they come out. I don't quite feel the sting of paying a bunch of money months and months ago and not receiving my purchase and/or few updates about what's going on. There's just a different psychology to it for me, at least.
But I do wish they'd reevaluate their customer service and who's in charge of monitoring all their lines of communication. Their CS team, if they don't already, should perhaps have access to all her social channels, including the forums, and it should be part of their daily routine to check all channels for questions and then respond. Even if it's to say "We're still running behind. We acknowledge you're frustrated and appreciate your patience."
If I were a new customer to Cathe, I'd probably be worried I'd been scammed and that I'd never see my money again.
However, I do know Cathe and crew will eventually deliver. It's just perplexing to see they come here to advertise sales and specials but rarely acknowledge people's questions. Even if it's the same question over and over.
Fingers crossed we finally get to use these workout next month.
Debinmi
Cathlete
Well said Kellyro77. Seems there is something amiss with SNM, especially with communication (or rather the lack of) and monitoring the forums.
I agree with you about possibly having a different mind-set if one received Cathe's content via On-Demand vs physical dvds. If I were just starting out with Cathe, I think On-Demand would be the way to go.
I agree with you about possibly having a different mind-set if one received Cathe's content via On-Demand vs physical dvds. If I were just starting out with Cathe, I think On-Demand would be the way to go.
Debinmi
Cathlete
Me too!
Lady Vol Fan
Cathlete
I was REALLY hoping for an update in the newsletter today
Lauras.in.bsl
New Member
Not sure what could possibly have gone wrong at this stage of the process, but no update makes me think something might have. Kinda disappointing, especially after the summer vacay delays. Lesson learned about pre-sales (again).
I second that…third it & fourth it!!!
ashaw
Cathlete
Kinda brings back memories of all the delays with STS 2.0, starting with the redesign of the entire filming set. I remember preordering that one in October 2022, right near the deadline and then I ended up getting my order around Memorial Day weekend, kicking off the Hot Girl STS 2.0 Summer.
I did a few weeks of the October rotation and have now started Pvolve 21 day butt lift with some upper body thrown in. I can tell some of the stress of the upcoming surgery, delays on job search, financial strain- the latest is the transmission went out on my husbands car and it’s been in the shop 2 weeks, thankfully he’s been driving a friends car but it’s around $5k in repairs, which some is coming out of my surgery fund and then the uncertainty of our housing situation at the end of the year. He says he can file chapter 13 on his own and put off foreclosure for a year. Sounds easier said than done but we’ll see.
I did a few weeks of the October rotation and have now started Pvolve 21 day butt lift with some upper body thrown in. I can tell some of the stress of the upcoming surgery, delays on job search, financial strain- the latest is the transmission went out on my husbands car and it’s been in the shop 2 weeks, thankfully he’s been driving a friends car but it’s around $5k in repairs, which some is coming out of my surgery fund and then the uncertainty of our housing situation at the end of the year. He says he can file chapter 13 on his own and put off foreclosure for a year. Sounds easier said than done but we’ll see.
Lady Vol Fan
Cathlete
Lift, Move & Restore Update…10/28/24
Hi Everyone! We know you’ve been anxiously awaiting an update on the Lift, Move & Restore series! We are extremely happy to say that the final masters have been approved and production run will be starting soon! We’ve been so busy proofing and correcting these final check discs and masters over...
cathe.com
Update posted
Debinmi
Cathlete
Yes, thanks. Unfortunately there was so much "spin", I'm dizzy. We still don't know when to expect them ... December? ... January? Is this the end of DVDs? Hmmm, do downloads have chapters and premixes or are those created by the outdated software too? ....
Oh well ... hopefully we'll have them for the New Year.
Lady Vol Fan
Cathlete
This is what has me concerned about the future of new Cathe DVDs
I just keep thinking about the old saying" "If it ain't broke, don't try to fix it" As a rule, if I know ahead of time,
that a workout dvd (anyone, not just here) is not chaptered, doesn't have some premixes, etc. and is a long workout, I probably won't purchase it.
As a rule, if I know ahead of time,that a workout dvd (anyone, not just here) is not chaptered, doesn't have some premixes, etc. and is a long workout, I probably won't purchase it.
Last edited:
My prediction is first half of December........depending on when replication begins, and from past experience,
maybe a couple weeks for that or less, then the week or so travel time, and actual shipping, ..............and
of course, there's a holiday in there too (Thanksgiving) maybe more like end of December...............