Hiccups between chapters in STS 2.0

[sunbird]

Hello! For those who have received a response from support, have any of you received a timeline as to when the replacement Active Recovery and Total Body Stretch DVD will be available?

 

[forum_admin]

Hi sunbird, it will be sometime this summer, but we first have to make sure our fix will work and doesn't cause any new errors.

 

[aqua girl]

How long do we have to decide on that? I have the short pauses on that dvd too, but I
am undecided, cause it’s not enough to really bother me….

 

[nickisteen]

I've been through all the DVDs now and only have skips on the Active Recovery/Total Body Stretching. Since it's only that one, I can live with it and don't really want to send back one for the carbon footprint. I'll keep mine.

 

[aqua girl]

can live with it and don't really want to send back one for the carbon footprint

That’s kinda’ how I feel too….. I would hate to get a replacement and have something else not work ……when these little pauses don’t bother me.

 

[smiles4383]

After they get it fixed - I definitely want a new DVD.
It's annoying....

The email I received said they will let us know when the new DVD will be sent out.
SEND IT TO ME ~

 

[aqua girl]

Maybe I'll just wait till they announce the replacements are there, I am supposing that will be ok? I guess I
could request it, get it, try it and if all is well with it, then return the first one, if they request the return. I would
want to try the new one completely to make sure all would be ok with it before I returned the other one.
Gosh, I don't know...

 

[Kellyro77]

@aqua girl I don't recall seeing them say anything about requesting we return the faulty DVDs. Just FYI.

 

[aqua girl]

Thanks…. I would be fine in returning it, but not before I fully checked it out…I guess I will think on it awhile longer …..

 

[Melty]

It would be cost prohibitive for them to have everyone return the faulty DVDs. I wouldn’t worry about that.

 

[Debinmi]

I put in a new player ... Electcom Pro ... we had the "stutter/hiccup" issue with the Total Body Stretch dvd .... it did seem to be between chapters & is somewhat annoying.

 

[Debinmi]

In the "Body Parts: Chest" dvd, Cathe's voice is out of sync with her lips, noticeably. I tried the dvd in 2 different players, including a BLU-RAY- same thing.

 

[forum_admin]

Hi Debinmi, We're not seeing any issues with audio sync on Body Parts Chest and have not had any other reports of this issue.

 

[smiles4383]

I got my replacement Disc #11 yesterday (Recovery / Total Body Stretch)
Will be returning the one with hiccups tomorrow.
THANK YOU ~