"We realize that international shipping cost on orders are high, but we don't make even so much as one dime on international shipping charges. In fact, we only charge $25 per order which is far less than what UPS charges us. We usually lose anywhere from $10 to as much as $50 on the shipping charges for each international customer order.Though we absorb these shipping costs on international orders, we can't afford to do so on Free catalogs. This is why we offer an online version of our catalog. We also ship a free catalog with each order no matter where you live."
No one would expect you to make money on international shipping, and there's no reason why you should lose money either. If you are losing as much as you say, then by all means, charge more for international shipping costs. That would be far preferable to treating international customers like second-class citizens when it comes to perks like the catalog mailing -- especially not those of us who have purchased essentially everything Cathe ever made, including every pre-order.
Lurdes