You probably want to read the complaints thread... very scary scammy feedback!
I copy & pasted some of what was written! Buyer beware! I didn't personally post this - it just seems very alarming and wanted to share the feedback from the poster.
Pam
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ALERT: Terrible company
I just clicked on the website and noticed it's a Telebrands company. I googled Telebrands and Telebrands scam. There were so many compliants against them! They also sell your information to other companies.
Here are some compliants:
Quote:
Written by XXXXXXXXX, on 27-08-2010 15:53
BUYER BEWARE TELEBRANDS AND TELEBRANDS INT'L THIS COMPANY IS ASSOCIATED WITH VARIOUS PRODUCTS AS SEEN ON TV. BARK OFF, PASTA POT, HEEL CREAME MAJIC JACK, WINDSHIELD WIPERS, ETC., TELEBRANDS IS NOTARIOUS FOR EXCESSIVE CHARGES, CHARGING YOU FOR MERCHANDISE NOT ORDERED, SHIPPING WHEN CANCELLED AND A STRING OF OTHER UNLAWFUL AND UNETHICAL CHARGES AND HAS BEEN FINED BY $800,000 BY A US FEDERAL COURT IN 2007, BUT CLEARLY STILL OPERATING THE SAME. MY $9.99 PURCHASE TURNED INTO $130.84. THEN MY LOUSY BANK, CAPITAL ONE INSIST I SPEND OVER $26.00 TO RETURN THIS JUNK MERCHANDISE IN ORDER TO GET MY MONEY BACK.
Quote:
Written by XXXXXXXXXXX, on 24-08-2010 13:52
Total scam. They overcharged me for memberships I said no to. I am immediately filed fraud charges with my bank before order ever shipped. For them to add a bunch of things I declined is completely illegal! If you place an order, record your call to prove what you orderered. It tries to add. A bunch of memberships on your card at the end. I declined by saying no and pressing two for no. At the end it said I accepted everything. As this is blatant fraud I called the bank immediately and am able to file charges. If you place sn order please record it so you can file charges too. This company needs to be stopped.
This is from the BBB.org:
Quote:
BBB processed a total of 1342 complaints about this company in the last 36 months, our standard reporting period. Of the total of 1342 complaints closed in 36 months, 428 were closed in the last year.
These complaints concerned :
216: regarding Advertising Issues
18 - Advertised price not honored
8 - Advertised terms not honored
11 - Advertisement did not disclose all conditions required to take advantage of an offer
73 - Advertisement misrepresented a product
1 - Advertisement misrepresented a service
22 - Bait & switch advertisement
15 - False or unsubstantiated claims in advertisement
68 - None of the Above - Advertising Complaint Issue
186: regarding Billing or Collection Issues
21 - Failure to correct billing errors
1 - Failure to provide itemized billing as requested
143 - None of the Above - Credit, Billing or Collection Complaint Issue
11 - Unauthorized bank debits
10 - Unauthorized credit card charges
6: regarding Contract Issues
1 - Failure to honor a contract or agreement
2 - Invalid or false contract
3 - None of the Above - Contract Complaint Issue
8: regarding Customer Service Issues
3 - Failure to provide promised assistance or support for products or services
2 - Failure to respond to phone calls or written requests for assistance or support
1 - Inappropriate behavior by customer service personnel
2 - None of the Above - Customer Service Complaint Issue
156: regarding Delivery Issues
14 - Delivery of unordered products
136 - Non-delivery of products
6 - None of the Above - Delivery Complaint Issue
40: regarding Product Issues
13 - Defective, damaged, or incorrect product received
27 - None of the Above - Product Quality Complaint Issue
463: regarding Refund or Exchange Issues
80 - Failure to honor promised refunds, exchanges, or credit
306 - Failure to honor refund, exchange or credit policies
77 - None of the Above - Refund or Exchange Complaint Issue
213: regarding Sales Practice Issues
79 - None of the Above - Sales Complaint Issue
77 - Sales presentation did not disclose complete pricing information
8 - Sales presentation misrepresented the product
7 - Sales presentation misrepresented the service
4 - Sales presentation not consistent with advertisement
29 - Sales presentation used dishonest sales practices
9 - Sales presentation used high pressure methods
54: regarding Service Issues
3 - Delayed completion of service
42 - Improper or inferior service
8 - None of the Above - Service Complaint Issue
1 - Unauthorized service