Pre-Order Cathe's Lift, Move & Restore 2 Elevated Now

aqua girl said:
Here I am with my normal question…will the dvds continue to be chaptered? I am
assuming so……but I am thinking that the free downloads will not be chaptered, which
makes sense if they are not, but curious about that. Also, do you know how long
you are tentatively planning the free downloads to be? Again, just curious… thanks
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Hi Aqua, I'm not sure at this time how long the FREE downloads will be, but yes, the main workouts will be chaptered like always.
 
Ally yo said:
Hi all, anyone else being smashed on postage? normally shipping for pre sales are free but ive got a charge of $68US which translates to about $120 Australian. Looks like this will be the first series i wont order :(
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I believe there is a bug to be fixed. Well..... Let's see if customer service get the message and answer.
forum_admin said:
Hi nckfitheart2009,

Yes, everything is working fine on our end! To use the $10 OFF shipping coupon, you'll need to go through our Zonos International Portal and select your country. Please note that if you use a VPN or try to log in as if you're in the USA, the coupon won’t apply.

We also want to be upfront with you—we no longer offer free international shipping. Over the past year, international shipping costs have skyrocketed, and unfortunately, we can no longer absorb them. The rates you see at checkout are the actual live rates from UPS and the postal service—we don’t mark them up at all. In fact, in some cases, the shipping cost is higher than the order total itself.
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Thank you for being upfront..... I haven't used my VPN for this transaction. That being said I do visit West coast USA and get my orders shipped there.
Also I may use a US third part company Hope this doesn't not cause any issue as far as your business is concerned.

So if I understood, Zonos does not use USPS?



forum_admin said:
We know this isn’t ideal, and we truly wish there were a more affordable way to ship internationally. While we can’t change the rates, we hope the $10 OFF coupon helps a little. Let us know if you have any other questions—we’re happy to help!
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Hi Cathe, Just an idea for you. People like me understand the challenges of offering the DVD option for your workouts. In the future I'm perfectly happy to wait for them if you release the downloads when they are done and then the DVDs later on. I really don't care if I get them and the downloads have already been available. Anyway, something for you to consider. And yes, I'm very happy about the new series and will be preordering the DVDs!
 
forum_admin said:
Hi nckfitheart2009,

Yes, everything is working fine on our end! To use the $10 OFF shipping coupon, you'll need to go through our Zonos International Portal and select your country. Please note that if you use a VPN or try to log in as if you're in the USA, the coupon won’t apply.

We also want to be upfront with you—we no longer offer free international shipping. Over the past year, international shipping costs have skyrocketed, and unfortunately, we can no longer absorb them. The rates you see at checkout are the actual live rates from UPS and the postal service—we don’t mark them up at all. In fact, in some cases, the shipping cost is higher than the order total itself.

We know this isn’t ideal, and we truly wish there were a more affordable way to ship internationally. While we can’t change the rates, we hope the $10 OFF coupon helps a little. Let us know if you have any other questions—we’re happy to help!
Click to expand...
My order is in.
Shipping in US.
I am all sorted and happy.

Thanks
 
snowlover said:
Hi Cathe, Just an idea for you. People like me understand the challenges of offering the DVD option for your workouts. In the future I'm perfectly happy to wait for them if you release the downloads when they are done and then the DVDs later on. I really don't care if I get them and the downloads have already been available. Anyway, something for you to consider. And yes, I'm very happy about the new series and will be preordering the DVDs!
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That altruistic :);) nice
 
forum_admin said:
Hi nckfitheart2009,

Yes, everything is working fine on our end! To use the $10 OFF shipping coupon, you'll need to go through our Zonos International Portal and select your country. Please note that if you use a VPN or try to log in as if you're in the USA, the coupon won’t apply.

We also want to be upfront with you—we no longer offer free international shipping. Over the past year, international shipping costs have skyrocketed, and unfortunately, we can no longer absorb them. The rates you see at checkout are the actual live rates from UPS and the postal service—we don’t mark them up at all. In fact, in some cases, the shipping cost is higher than the order total itself.

We know this isn’t ideal, and we truly wish there were a more affordable way to ship internationally. While we can’t change the rates, we hope the $10 OFF coupon helps a little. Let us know if you have any other questions—we’re happy to help!
Click to expand...
How do I enter through the international.portal...I cannot seem to get to 10off to work...thanks!
 
dixiedog6 said:
That's ok..thank you for replying tho....I have spent way too much time trying to get that code to work! Lol..I'll try another day
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Hope you get your order through.
Please let us all here know. I am not sure I will make more international order.
Since international orders have been outsourced, i can not have my order history.
Too much hassle!
 
Thanks for the update on the new series. After doing Functional Mobility yesterday, I did have one other request to put in - and it's not a new workout or anything.

I'd love clearer queueing on any moves where someone's not going to be able to see the screen. Your queueing is, by far, excellent 99% of the time. However, I find I lose track of what rep I'm on sometimes when I'm in the middle of a move where I'm like face-down or bent over looking down at my toes, etc.

Many thanks if you can make that small adjustment!
 
Someone may have already asked for this but I request that you work to the beat of the music. It goes along with Kellyro’s request. It’s near impossible for me to work off the beat of the music - it’s actually painful. But when I can’t see the screen it’s even tougher.
 
I ordered the DVDs and the downloads. Thank you for still offering the DVDs. Thank you for making the downloads so easy to use. Not many fitness instructors have been so generous. The 4 additional workouts are beyond generous. I hope they will cover 2 body parts per workout to supplement STS2 which I'm still doing. It'll be nice to mix them into an STS2 rotation. I think you should offer them for sale once the series is released since you are filming them anyway. The fact that we get them for free is plenty enough. Plus the price of the pre-order is a steal compared to the alternatives.

I don't care how long it takes to get the new workouts since I know you won't release them until you are happy with all the details. The quality of the entire production is what makes the workouts timeless. It's why I can still do your old workouts going back 2+ decades.

I tried to buy a small screen TV with mp4 playing capabilities a few months ago and I couldn't find one. It looks like this functionality is being removed from most TVs to force people into streaming. There is complete disregard of the energy cost at a time when demand is skyrocketing. I bought a backup DVD player and a BD player for when my current 10 yr old BD player dies. This brings me back to Thank You again for the DVDs. I'm glad I own almost your entire DVD library.
 
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