Hi nckfitheart2009,
Yes, everything is working fine on our end! To use the $10 OFF shipping coupon, you'll need to go through our Zonos International Portal and select your country. Please note that if you use a VPN or try to log in as if you're in the USA, the coupon won’t apply.
We also want to be upfront with you—we no longer offer free international shipping. Over the past year, international shipping costs have skyrocketed, and unfortunately, we can no longer absorb them. The rates you see at checkout are the actual live rates from UPS and the postal service—we don’t mark them up at all. In fact, in some cases, the shipping cost is higher than the order total itself.