Please know, I have no prejudices, I believe we are all equal and that opportunities are available for all. However, when I call a place of business, and I have to speak with 3 different people to get directions to THEIR place of business, and I still did NOT get clear directions, then I believe there's a problem. I'm sure they want my business but then why not have at least one person who can communicate with people who speak the major language of the country they're in? Am I asking too much? Am I in left field here?????? This is just too frustrating. I don't even want to go there now but I'm meeting my friend shortly. Is there anyone else that understands my frustration? Please don't beat me up. It's just aggravating. This is not the first time this has happened and unfortunately, I know it won't be the last. Thanks for listening.