OH! I should have mentioned this in the beginning, BUT, not even 2 months ago, the same thing happened to an elderly woman (looked to be in her 70's) and she had to go to....GET THIS....
They wouldn't let her in, and the women deficated her pants RIGHT outside the ladies bathroom. Then OFCOURSE they let her in to clean herself up! I was SO UPSET they did that to her, I told my supervisor, but OBVIOUSLY nothing got done cause I asked the sups, and they said no one complained so there was nothing they could do...BS!
What they could do is tell the cleaning lady to LET poeple in when it's an OBVIOUS emergency! Oh my gosh, I've opened up the whole can of worms, once again, I'm sorry but thank you all for letting me vent! I think I've reached my limit with these people.