> Only a
>very small percentage of people will have a problem playing
>one of our DVDs with advanced features, but these will be the
>people that will be the ones posting on the various fitness
>forums. You will almost never hear from the people that don’t
>have a problem and are happy with their DVDs.
Chris, one of my first jobs was quality control in a medical supply business. A product they made was premature infant feeding tubes for the hospital. I think many would be surprised at what the acceptable amount of failures were allowed so the whole lot passed. And that's knowing failed tubes went out. Your guess at around 3% bad going out isn't bad in the quality control field ;-)
>#1. Fewer hedaches, since there will be fewer customer service
>issues. Some customers will still have issues as there can be
>many reasons a disc will not play properly, but the number
>will be drastically reduced.
Not 100% sure this will ring true. Although, I see your desire for less headaches and can respect that.
>#2. We can save a bundle on our production cost since premixes
>are our major expense when producing DVDs
Cool, I've never had issues with SNM wanting to make money on a product they produce. I also don't mind paying extra for a good/better product...if that's what it takes.
>#3 It will take us less time to make a DVD and thus we can get
>you your DVDs more quickly. We can author a DVD like most DVDs
>that are sold today in less than one day. A DVD like Body
>Blast takes 2 weeks per DVD to author.
I've never minded waiting for a good product either. The fact that we have the opportunity to save money by purchasing in a presale long before production is a fair trade off.
>#4 Less negative publicity. Nobody gets “knocked” for not
>having premixes or workout blenders. It is only a problem if
>you offer premixes/blenders and a consumer has problems.
>There is no way to make these advanced features work on all
>players. Though they will work fine in 97% of the players,
>there will still be some problems for some people.
Still not convinced you'll be problem free/issue free without premixes/layered discs. And, as I mentioned above, from the quality control perspective...you should still be allowed to have an acceptable amount of failure;-)
>That said, we really will not make up our mind on this for
>sometime, so we will at least keep an open mind. I’m also
>going to have some conversations with NFL Films later this
>summer on this. Without a doubt, NFL Films, has the best
>facilities, studios and technicians in the world, so they may
>have a solution to this problem that I am not aware of.
>
I noticed threads talking about dropping the pre-mixes from this new series and figured I'd hunt the main thread out and see what the scoop was.
I've used them exclusively this spring. They've given me the opportunity to customize my strenth to my cycling with a click of the button. I'm sure I'm not the only one who's picked one thinking...how cool is this, what a great feature!!!
BUMMER...it would be sad to see that acceptable amount of failure cancel the whole lotand win;-).
From the 97% success side...save the PRE-MIX!!!
As far as video fitness forums go, they have changed over the years. They seem to be more geared towards the quality of the product vs. the love of the sport. Does it give a balanced assesment of a product, IMHO, no. Hopefully, with a lot of thought, that's discussed when making the final decision. I'm betting there's a lot of happy silent customers (who live on fitness forums) hitting the pre-mix button.
BTW...never used the blender either LOL.
Good luck with the NFL Chris!