cathe- premixes

I really enjoy the premixes. Mostly, I use them as an easier way to get a shorter workout. Secondarily, I use them to get a different workout than is offered by the regular program. Though they are expensive, I find them a great addition to my workout library -- a premix is almost another workout in itself. There are many good reasons why a premix may not be the best option for you, so I understand if you decide not to have them. However, at least some premixes makes the dvd much more valuable to me.

Some companies, in contrast, make "parts" tapes/dvds (recycling parts of various workouts to form a new workout). You have done this with a couple of dvds, and it makes a fine workout. I'm much less fond of this option due to the amount of shelf space needed to keep another dvd around, but it does accomplish the same end.

Thanks for listening to us!

EIleen
 
The pre-mixes are a technological advance that helps set Cathe's workouts apart from whatever else is on the market. A reasonable number of pre-mixes allow the flexibility in training and time management that home exercisers need to meet various and individual goals.

Used in isolation, DVD chapters may allow faster access to specific points, but fail to take full advantage of what makes the technology so useful for folks who want to plan and coordinate their own workouts--especially if only one workout is offered on each DVD. It may take longer to fast forward a VHS tape to a particular point, but without pre-mixes and/or some other mix and match capability, there's really no advantage to the more costly DVD format if ONLY chapter points are used.

Don't get me wrong...I'm not advocating a return to VHS tapes, and I've already preordered the entire HardCore series. However, DVDs that feature at least 2 complementary workouts, pre-mixes and/or a mix and match feature really expand the range of options available to customers. Call me crazy, but I love to do business with a company that seeks to creatively expand service and appeal, and makes a committment to stay on the cutting edge of consumer expectation. I thought the IS and BB premixes were a stroke of genius, and I would be disappointed if SNM back-tracked to more primitive, less flexible methods.

Don't throw the baby out with the bath water. It's wise to work on the real problem. If techological capacity has created customer service problems, then trouble-shoot, tweak, and/or tone down the technology a teeny bit and revamp the customer service to accommodate the new glitches. For example, you can add a disclaimer statement to your product that specifies minimum player standards. Or, you can include a little technical information to the product description so savvy consumers can better know what to expect. For the most part, however, I'm guessing your customers would rather take a chance on a technologically advanced product instead of playing it safe with a run of the mill one.

Thanks for listening and good luck!

Laura
 
RE: cathe- premixes (Laura's Response)

Cathe,
These workouts appear to be in response to suggestions from your fans, which included many requests for a Cathe version of Beach Body's Power 90X. You make great workouts - a combination of good music, great combinations, and your friendly and motivating style. But I think what will really make Hardcore blow P90X away is to have the premixes. And if you had the 3 gym workouts on one DVD with premixes or a mix and match feature it would even increase the rotation possibilities and flexibility even more. With all the great rotations Hardcore would be the most awsome workout ever!
 

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