The Lift, Move & Restore DVDs Are Now In Stock! - Pre-Sale Orders Start Shipping Tomorrow

[firemedic]

Well, looks like mine didn't ship today either..........how do I cancel & get my $$$ back.

As I have learned from experience, you cannot rely on the USPS tracking information. I have looked up tracking to say it will be here on a certain day and it's not. Then others say what yours is saying, waiting for package, then it's delivered without them ever scanning it or the scan it the day it will be delivered. I know it's hard to handle when things are mishandled, just hang in there. Maybe they did ship and they just haven't scanned it yet.

 

[aqua girl]

I went thru this with STS 2 and never did receive it...........except STS 2 had an original
scan at their Glassboro facility .........this time it is just a label created.........on Wed........

 

[Lauras.in.bsl]

Will this help you?


HTH!!! Somebody should be happy…

Thanks! Did you recieve this info via email

Will this help you?


HTH!!! Somebody should be happy…

Thanks so much. I don't visit the forums much and was waiting for some sort of email notice or info on the description page. Fingers crossed for a smooth process and a great new series.

 

[Debinmi]

Thanks! Did you recieve this info via email

Thanks so much. I don't visit the forums much and was waiting for some sort of email notice or info on the description page. Fingers crossed for a smooth process and a great new series.

The post was in an email and on the forum (probably on FB & IG too). Enjoy your downloads!

Come back and give us a review if you do a workout while many of us are awaiting the dvds and On-Demand. Love to hear what you think!

 

[Lauras.in.bsl]

Thanks to everyone. The downloads went smoothly and I'm excited to try my first new Cathe workouts in quite awhile. I think I'm really going to enjoy the variety and look forward to everybody's first impressions.

 

[aqua girl]

Apparently all I have is a label…..no indication of shipping today. Maybe that is the
norm…but not acceptable to me. Do I just email CS and request cancellation & refund?
how long will it take to receive refund on cc used?? Second, how do I cancel
OnDemand, within the account details page?