STS UPDATE

Cathe Friedrich

Administrator
Hi Everyone! I thought I would give you a weekend update to let you know what's going on in preparation for the arrival of STS. While we have already been putting in numerous extra hours all week long, we have a good handful of staff working overtime all of this weekend (day and night shifts) doing anything and everything possible to make this week’s shipment and delivery a smooth and rapid success. Our staff has been busy pre-making boxes and getting as many steps done in advance as possible which will make shipping many times faster once we begin.

Yes, you should see this place. The filming studio is packed with rolls and rolls of bubble wrap, cardboard boxes, and enthusiastic box makers. As a matter of fact, we have two production set ups. One, as I mentioned, in the filming studio and the other in the shipping department where the User Guides, DVD's, and an eager team of box stuffers will be stationed.

We are so ready and waiting for that delivery of DVD's to put this effort into all out action.

Now is a good time to also mention that Customer Service will be slow throughout the shipping period next week. Please be patient as we are making the shipment of the DVD's our utmost priority. Therefore, while your support questions will definitely be seen, it may be several extra days or so before you hear back from Customer Service.

Thank you in advance for your patience and cooperation during the STS packing and shipping period.

Cathe
 
Thanks Cathe and crew for all you've put into this MASSIVE project - I preordered on Day 1 for all your DVD's for as long as I can remember and I've never looked back - ever. I can't wait and thanks again for all you do!
 
Hi Everyone! I thought I would give you a weekend update to let you know what's going on in preparation for the arrival of STS. While we have already been putting in numerous extra hours all week long, we have a good handful of staff working overtime all of this weekend (day and night shifts) doing anything and everything possible to make this week’s shipment and delivery a smooth and rapid success. Our staff has been busy pre-making boxes and getting as many steps done in advance as possible which will make shipping many times faster once we begin.

Yes, you should see this place. The filming studio is packed with rolls and rolls of bubble wrap, cardboard boxes, and enthusiastic box makers. As a matter of fact, we have two production set ups. One, as I mentioned, in the filming studio and the other in the shipping department where the User Guides, DVD's, and an eager team of box stuffers will be stationed.

We are so ready and waiting for that delivery of DVD's to put this effort into all out action.

Now is a good time to also mention that Customer Service will be slow throughout the shipping period next week. Please be patient as we are making the shipment of the DVD's our utmost priority. Therefore, while your support questions will definitely be seen, it may be several extra days or so before you hear back from Customer Service.

Thank you in advance for your patience and cooperation during the STS packing and shipping period.

Cathe
Thanks Cathe and crew!!!:D

 
Thank You, Cathe!!!!

Cathe:

Many thanks to you and your staff and crew for all the hard work on STS! Hugs and prayers for happy packing this week! It will be time to celebrate and sweat together soon!
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Have a blessed week! :)

Blessings,
Heather B.

"So whether you eat or drink or whatever you do, do it all for the glory of God" (1 Corinthians 10:31 NIV).
 
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Thank you Thank you Thank you!!

Oh, Cathe, you are going to need a LONG vacation after this! Thanks for all you and the crew do for us in the name of health and fitness!
 
Can I get some extra bubble wrap with mine??? I LOVE bubble wrap!!! And my fingers maybe the only part I can still move:D:D

Nan
 
Thank you for being considerate of all of us just dying for updates! We appreciate any little tidbit of news -- truly!
 
Thank you, thank you, thank you!!!!:D:D:D:D:D
I pre-ordered on the first day and I can't wait! Cathe and Crew are THE BEST!!!:D:D:D:D:D
 
Thank you Cathe and crew! the dedication and prep is truly appreciated and we all cannot wait for STS, and knowing how much effort you guys are putting in to make sure we get it as fast as possible, is awesome.
 
What I wouldn't give to be a fly on the wall in there.... I'm off work on Wednesday, the 28th, for my birthday. I have half a mind to drive up there and see if I can make it past STS security to get a little peak at the commotion!

Thank you a million times over for all your hard work thru this process, and please pass that along to Chris, Nancy, the folks at Sony, and everyone else involved!
 

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