Sorry, but I had the LG washer and it was wonderful until it was about 3 years old. It quit mid cycle with water in it and they didn't send anyone out for weeks to fix it. The water sitting caused a HORRIFIC smell that never came out. I tried running bleach through it, then those tablets they sell specifically for the front loaders (3 at a time!) , then a spa cleaner the repairman recommended. The smell never came out.
On top of that, we had bought the 5 year extended warrenty and they came out 5 or 6 times , replacing EVERY PART of the washer except for the actual tub. The repairman said no doubt we would get a new washer if it quit again because there was nothing left he could fix, but NO , they would not approve a new washer.......they flat out told me, I was NOT getting a new one ! (really , really rude people that I talked to on the phone from LG).
It broke again and they did fix it again (sometimes I had to wait 6 WEEKS for them to come out with the part) and it worked, but the smell never left.
SO disappointing to buy what you think is a top brand, and pay for the extended warrenty, and then get a lemon and horrible customer service on top of it !
We recently bought Whirlpool Duet washer/dryer and I love them!!!!!!!
My clothes smell good again and everything works the way it should !
I hope you have better luck. I probably got a lemon. Just didn't have a good experience with any aspect of it.
No more LG for me !
Becky