I think she does not cue well. Some of her workouts are better than others and I do them so infrequently I can't say which is which - I think I had real problems with her first step/kickbox combination workout, as I recall I wrote a not-great review on Collage complaining that you can't hear her soft voice, it's as if she's mumbling the cues srtaight down to the step, and the cues are often late, and sometimes she just stops cuing altogether and says something like COME ON, GET TOUGH!. Ugh. I have heard some people defend her by saying that those who are familiar with her classes are familiar with her style and her names for the moves, but HELLO the exercise video market is for people who cannot take her classes and need some explanation of the moves. One of the things to watch out for is her "basic" step move alternates sides every 4 beats, so on the fourth beat you're tapping and then stepping up again with the same foot that just came off the step. It just bugs me and I spend some time every time she comes up in my rotation trying to catch up.
HOWEVER, I really like her workouts themselves - great circuit workouts, challenging but not super-hard, interesting moves. Clearly her heart is in the right place and she is devoted to her craft. If her voice were more audible and her cues were better these would be such great circuit workouts! She has a unique style and even though the cuing thing bugs me I will continue to pull out her workouts sometimes and stuggle along.