I thought I'd never make it back!

A

andrea43

Member
Did anyone else have an impossible time of getting back onto the forums after the big change? I simply couldn't do it! I had to choose a new User name (my former name was andreasue) and register under my husband's email address because they were still acknowledging my email address as belonging to a current user!

I see my former name on the Members List but they will not accept my password nor have they emailed it to me after a dozen requests.

So...if anyone remembers me as andreasue, I'm andrea43 now and I'm glad to be back!:)
 
Another still not back to my original. Haven't even gotten a response from them ather than being told to try numerous support email addresses.

I suppose they will get to it when they can. There are so many other things they may be working on to get all the kinks worked out.

Bet they are quite tired by now.
 
This is how I got it fixed:

Josh e-mailed me and sent me this message:


We have just integrated a new ticketing system that will enable us to better assist you with any issues you may have. Please visit: http://www.thecathenation.com/helpdesk

Thank you.


I told him what the problem was, my old user name and e-mail, etc., and the next day everything was back to normal. Give it a try!
 
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