I was told by CS that they have thousands of orders, and process them in order received. I have no idea how many orders they can process in a day, or a week, so I don’t know if mine will be shipped in weeks or months. It’s been a week and a half since ordering, so how long did you wait before your gear was shipped?
How Long Was Your Wait for Cathe’s Clearance Gear to Be Shipped?
- Thread starter LJB
- Start date
nickisteen
Cathlete
I received mine in about a week! It was pretty fast.
Debinmi
Cathlete
I made 2 separate purchases on February 18. One was delivered today - 19 days!. The 2nd is expected March 12th. Be patient. It's taking longer than usual partly due to the huge number of sales. You can see in the photos on FB that even Jenn & Cathe are helping pick, pack & ship orders, so they're all pitching in.
Kellyro77
Cathlete
I ordered the day they announced the sale and got my stuff about a week later.
I did just place another order last week. I’m assuming this go-round will take longer because of the volume of back-orders they have.
Speaking as someone who works for a business that does DTC business, backlogs can really snarl things up, and if you have limited staff to handle the volume it can really delay shipping.
They’ve been good about warning us on social media about their challenges, at least. Some businesses don’t give their customers the courtesy of an update ever.
I did just place another order last week. I’m assuming this go-round will take longer because of the volume of back-orders they have.
Speaking as someone who works for a business that does DTC business, backlogs can really snarl things up, and if you have limited staff to handle the volume it can really delay shipping.
They’ve been good about warning us on social media about their challenges, at least. Some businesses don’t give their customers the courtesy of an update ever.
Thanks! I don’t use FB, so have no idea what is going on.
If that social media is FB, I don’t use it, so I haven’t seen anything about it, other than the CS response email. Thanks!
So it looks like a few weeks. Thanks!
Thank you for posting this.
It seems to be a few weeks, at least. It’s fine, I just wanted a ballpark estimate because I had no idea if it would be weeks or months.I ordered some things this past Friday….maybe April?