For the past few days, I've been having trouble with live. It either buffers or there's a black screen that I can't click on. Please advise.
Hi dmerz, On some Roku devices, like the Roku Express, you will have to press play 3 or 4 times in order to play the video. Cathe Live is currently on the IBM platform and they recently dropped support for Roku and we assume this problem is related to IBM no longer supporting Roku, but it could also be related to something on the Roku server side of things. Roku is currently not allowing anyone to update their apps until after Jan 5th as they are making changes to their "OS". Regardless, in a couple of weeks, we hope to be ready to move Cathe Live to the Akamai platform ( same platform as Cathe OnDemand) and this should eliminate this issue and also allow Chromecast for Cathe Live.I've been having similar problems on Roku loading - press play and it then goes back to the description screen. I've also noticed the video jumping a second or two once it finally plays....
Today I tried PHA2020 and it kept returning to the beginning of the workout. I would restart where I guessed it had stopped but finally gave up the third time. Very frustrating.