Elevate downloads question!!

WellMichelle

Active Member
I recently received an email from e-junkie stating that I had 9 attempts and 120 hours to download the bonus workouts. I just wanted to verify that this email actually came from Cathe. It doesn't look like her normal way of correspondence. Thanks to anyone that can verify that this is a legitimate communication from Cathe.
 
We pre-ordered too but havent yet downloaded the bonus workouts yet either until we see the premix info. We have NOT received such an email - I don't think it's legit.

ETA: Nabbe47's response had me concerned, so I did some digging. Once you redeem your "digital download coupon code" you have 120 hours and 9 attempts to download your bonus workouts. You have until December 29 to redeem your code, assuming the presale ends then. Since you recieved that email, I assume you redeemed your coupon code on the download page - so you have 120 hours and 9 attempts from when you redeemed your code.

You might want to contact Customer Service to confirm: [email protected]
 
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wanted to verify that this email actually came from Cathe.
that was the sender, where I recieved the link to download my bonus workouts and other purchase!
It worked! It s legit!
default-user=s40-p

Cathe dot Com <[email protected]>​

 
Nabbe47's response had me concerned
Don't understand what concerns you have had? When I preordered LMR2E on the website and authorised payment through Paypal, got an email confirming my preorder and providing me with a link to download the three available bonus workouts then, later recieved another email to download the fourth and last one. It warned me that downloading them now will restrict my right for refund in case of cancling the preorder. It also says that the links are available for 120 hours allowing 9 download trials, but I can contact support if this would not be enough. They are aware of possible problems with internt connectivity, they mentioned! It was the same procedure for all my other download purchases during the black week, friday, monday, etc. [email protected] was always the legit adress and it was mentioned in their message, that this was the only way they can use to deliver downloads.
 
By the way, there is no coupon code for redeeming LMRE2 preorders because there is no discounts. Only promotion codes were available, to use, during the black whatever sales.
 
Don't understand what concerns you have had?
By the way, there is no coupon code for redeeming LMRE2 preorders because there is no discounts. Only promotion codes were available, to use, during the black whatever sales.
After you confirmed that the email was legit, I was concerned we may have somehow missed our opportunity to download the bonus workouts, because we get sooooo many sale-pitch emails from cathedotcom, that they tend to be deleted without being read. We had pre-ordered way last March but did not download the bonuses as they became available so we could reserve our right to cancel and receive a full refund. We felt a bit burned by the original LMR (it did not match up to the advertised intensity in our opinion, and a disappointment to us in many ways.) We were concerned LMR2/E might be a disappointment also so we were waiting for more info (clips, time frames, premixes, etc.) to make our final decision. After you shared that the email was legit, we thought we may have deleted it without reading it. But we discovered people only get that email after redeeming their download coupon. Our order confirmation email from March calls it "Your digital download coupon code is ____". So it's used like a coupon. Once you enter it, you can download your "free" bonus workouts. The bonus workouts are not available to people who order the series after the presale, unless they pay full price for them. The presale offers a substantial discount from the purchase price of the series after the presale, and includes the 4 "free" bonus workouts as an added incentive to pre-order. They techinically are not part of the series. After the presale, if you order the series, you will not get the 4 bonus workouts automatically - they'll be an additional purchase. Hope this make sense.
 
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"Your digital download coupon code is ____"
Since you care about premixes, you were, earlier and certainly, preordering DVDs or a combination, you received a special coupon to redeem. I was preordering only digital downloads for the whole series, no DVDs and also my preordering was later than yours, where already three bonus workouts were available to download. Probably, there was no need to provide a special redeeming coupon.
And yes, the presale was already discounted with no need to have a special coupon to redeem, only to preorder with the discounted price (which I understand it was lower earlier before I did mine:(!).
 
And yes, the presale was already discounted with no need to have a special coupon to redeem, only to preorder with the discounted price (which I understand it was lower earlier before I did mine:(!).
Yeah, but it was only about $10 USD less in March. Sometimes it's a much greater increase, but not so much this time. So I'd feel fine with the current pre-order price, plus the downloads are usually about $10 USD less too. And you're right ... I ordered DVDs, not the downloads as the Pre-mixes are imporant to us, which you don't get with downloads. However, I suspect Cathe may be moving away from DVDs in the future as she says there isn't as much as demand for that format. I think if I was just starting out with Cathe, I'd do the On-Demand option now, especially with those sales she had on that option. But I'll purchase DVDs as long she makes them since we don't have the international shipping costs to contend with and I'm used to that format and am spoiled with Cathe's chaptering and Premix options. :)
 
original LMR (it did not match up to the advertised intensity in our opinion
Agree, It is a bit lame, although it contains interesting functional components. It was Cathe's video clip about elevation, the four bonus workouts for heavier lifting and the four cardio workouts that motivated my decision for preordering the elevated version. Downloaded, however, the original LM&R, with the anticipation that it may be included in one the elevated rotations. I'm currently using it in a rotation with LIS, Perfect30 and LiTe!
 
It was Cathe's video clip about elevation, the four bonus workouts for heavier lifting and the four cardio workouts that motivated my decision for preordering the elevated version.
Same here. Elevating it to 5-15# dumbbells with an occassional #20 was a good move - makes it about the same as many of her LIVE workouts, and we enjoy those. And we haven't had much cardio in a series from Cathe in a few years, so that was a motivating factor. And the heavier-weight workouts were very enticing and we were pleased to read all the positive reivews for them. If they had not been as well received, we'd be even more hesitant to keep our pre-order. But for now we're keeping it. Just waiting on the Premix info and chaptering info if provided (they usually do a great job with chaptering - but I know that's not a concern for the Downloads).
 

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