Download problem?

[Trixoo]

Has anybody else had a problem downloading lowerbody 2 and body parts-triceps? Everything else downloaded for me perfectly, but both of these keep failing. I’m going to try again another day, but wonder if it’s just me Or if it’s a broader problem.

I’m so glad the others downloaded, because it’s so exciting to have STS 2.0 in my hands!

 

[FitGirl-ATX]

Hi Trixoo, I am having problems with 10 downloads - they are in progress (with up to 5 hours), and then they fail. I am attempting via ethernet, instead of wifi. I am chalking it up to heavy download traffic. I will keep trying.

 

[forum_admin]

It's always best to wait if you're having a download problem. Until our server files replicate to other servers and traffic drops you can expect problems. Tomorrow, things should be a lot faster as more servers come on line.

 

[nckfitheart2009]

I am still at the top of the list but I am calling it a night!

Will resume tomorrow. so far I am having a smooth process on a wireless connection.

 

[vivbc]

I've had glitches on a few, and will continue tomorrow. About 1/2 way through. Excellent for one day, and I have the workout I wanted for today. All is well.

 

[Rosanna]

It's always best to wait if you're having a download problem. Until our server files replicate to other servers and traffic drops you can expect problems. Tomorrow, things should be a lot faster as more servers come on line.

I did not receive my download code. I sent an email to support@cathe

 

[forum_admin]

I did not receive my download code. I sent an email to support@cathe

Hi Rosanna, you need to contact our support team at [email protected]

 

[MsButterflyStarr]

Were we suppose to get an email for our download code? I never received it. How do I get the code re-sent to me?
@forum_admin

 

[forum_admin]

Hi MsButterflyStarr, The code was automatically sent to you when you pre-ordered. If you can't find it just contact our customer service team at [email protected] and they can resend it to you.

 

[Rosanna]

Hi Rosanna, you need to contact our support team at [email protected]

Thanks for your reply. STS 2.0 was a gift purchased back in November with a different email account. We found it! Thank you.

 

[bayerngirl]

I am also having trouble with the downloads. I will wait until this weekend to try to download them again.