Cathe Live App and iOS 17

[Fur_baby_mama]

Has anyone had trouble with the Cathe Live App since updating to iOS 17? Since the update, I can’t pause an archived routine. It mutes, but keeps playing.

Thanks!

 

[forum_admin]

Has anyone had trouble with the Cathe Live App since updating to iOS 17? Since the update, I can’t pause an archived routine. It mutes, but keeps playing.

Thanks!

Hi Fur_baby_mama,

We're aware of this issue iOS 17 and are currently investigating it to see if it is an issue we need to address or if Apple will need to do something.

 

[Spikeb62]

Has anyone had trouble with the Cathe Live App since updating to iOS 17? Since the update, I can’t pause an archived routine. It mutes, but keeps playing.

Thanks!

Thanks for bringing this up because I’ve been having the same issue on my iPhone and iPad. I tried all the usual tricks and nothing works so I’m glad to see it isnt my devices alone.

Hi Fur_baby_mama,

We're aware of this issue iOS 17 and are currently investigating it to see if it is an issue we need to address or if Apple will need to do something.

thank you!

 

[aqua girl]

I still use IOS 15, but there was a CatheLive app update yesterday in the App store....
I went ahead & updated on my Ipad anyway.

 

[Terina]

I’ve been having problems with trying to rewind the workout, it won’t allow me too and then I lose volume. Is that because of update? It just started happening on Saturday.
Please help.
Thank you

 

[aqua girl]

Thought I would check it out on my ipad. I started a Live class, let it play a little then
on the “scrub” bar (is that what it is called ?) I pulled it backward to rewind so to
speak, and it went back & the sound was ok…..maybe that isn’t what you mean…

 

[Terina]

Thought I would check it out on my ipad. I started a Live class, let it play a little then
on the “scrub” bar (is that what it is called ?) I pulled it backward to rewind so to
speak, and it went back & the sound was ok…..maybe that isn’t what you mean…

On my Apple TV I would rewind with remote, but it doesn’t it won’t rewind, fast forward it just stays and loses sound. Hopefully it gets fixed.
I can try shooting it up from my phone but I’m so used to using remote
Thank you tho

 

[aqua girl]

Oh, ok, I don’t have Apple TV, so not familiar at all with how that might work….hope it
gets solved for you soon.

 

[Terina]

Oh, ok, I don’t have Apple TV, so not familiar at all with how that might work….hope it
gets solved for you soon.

Me too

 

[forum_admin]

On my Apple TV I would rewind with remote, but it doesn’t it won’t rewind, fast forward it just stays and loses sound. Hopefully it gets fixed.
I can try shooting it up from my phone but I’m so used to using remote
Thank you tho

Hi Terina,

This problem is caused by the latest TVOS update. We're aware of this and the fix should be the same as we did for the iOS App. We're working on it.

 

[Terina]

Hi Terina,

This problem is caused by the latest TVOS update. We're aware of this and the fix should be the same as we did for the iOS App. We're working on it.

Thank you so much
I appreciate it. thank you also for responding

 

[Terina]

Cathe Live is back and working properly
Thank you SO MUCH for fixing the issue. Very much appreciated much Aloha