Can not log into Nutrition Home Page
- Thread starter sarah2184
- Start date
SNM Videos
Administrator
Try closing your Browser and the open a new browser. Then login to the WM amd then click on the Nutrition link in the tools menu in the WM. let me know if this helps?
CassieRN
Cathlete
It doesn't help
I am having the same issue and I have logged out, logged back in, closed my browser, restarted my computer, shut down my computer over night (I thought maybe it was just tired!), tried it from different computers using a different browser...I think you get the picture
Cassie
I am having the same issue and I have logged out, logged back in, closed my browser, restarted my computer, shut down my computer over night (I thought maybe it was just tired!), tried it from different computers using a different browser...I think you get the picture
Cassie
RunninTeach
Cathlete
what works for me
I log out of the forums, and then log in via the Workout Manager page. Good luck!
I log out of the forums, and then log in via the Workout Manager page. Good luck!
andtckrtoo
Cathlete
Cathy - that doesn't work for me. I keep getting directed to a new log in page that swears I don't exist.
I keep getting directed to a new log in page that swears I don't exist. 
twinkletoes129
Cathlete
Can't Even Purchase
I'm having problems trying to purchase it! I'm from Canada like you Sarah2184 but when I put in my Postal Code in the Zip Code field it tells me when I try to purchase that I didn't put in the correct Zip Code and won't let me purchase. How were you able to purchase it, Sarah2184? I'm confused. It even has a field for "Country/Region" and I put in Canada but this does not change the field types to reflect Canada, i.e., Province and Postal Code field. I'm stumped.
I'm having problems trying to purchase it! I'm from Canada like you Sarah2184 but when I put in my Postal Code in the Zip Code field it tells me when I try to purchase that I didn't put in the correct Zip Code and won't let me purchase. How were you able to purchase it, Sarah2184? I'm confused
. It even has a field for "Country/Region" and I put in Canada but this does not change the field types to reflect Canada, i.e., Province and Postal Code field. I'm stumped.
TarHeelMom
Cathlete
Chris, I bought Nutrition Software but can't access either
Chris,
I bought the one-year package yesterday and it has cleared my VISA card, but I still get the prompt telling me that I have to purchase the package, OR (intermittently) I get the prompt telling me I need to register "for access the Vitabot". (Re: that last prompt -- is the programmer by chance in Russia??)
Chris,
I bought the one-year package yesterday and it has cleared my VISA card, but I still get the prompt telling me that I have to purchase the package, OR (intermittently) I get the prompt telling me I need to register "for access the Vitabot". (Re: that last prompt -- is the programmer by chance in Russia??
)
SNM Videos
Administrator
First, make sure you are logged into the Workout Manager. Next, check your popup blocker. Let me know iif this helps.
macska7
Cathlete
TarHeelMom
Cathlete
Chris, still can't get to Nutrition Software
Hi Chris! Thanks for the suggestion, but it didn't change anything. I can log in to the Workout Manager successfully (my calendar works and all that stuff). But then if I click on "My Nutrition" in the left column I get the "buy a package" screen. If I click on "Nutrition" from the orange horizontal top bar and choose "My Nutrition Home", I get that strange pop-up window that says "For access the Vitabot you must Register", and a "Register" button. If I click that "Register" button, I get a screen with this message:
ERROR:
Bad Request
Your browser sent a request that this server could not understand. The request line contained invalid characters following the protocol string.
Apache/1.3.41 Ben-SSL/1.59 Server at Port 443
Does this make sense to you?
Should I cancel the transaction on my credit card and try again??
Hi Chris! Thanks for the suggestion, but it didn't change anything. I can log in to the Workout Manager successfully (my calendar works and all that stuff). But then if I click on "My Nutrition" in the left column I get the "buy a package" screen. If I click on "Nutrition" from the orange horizontal top bar and choose "My Nutrition Home", I get that strange pop-up window that says "For access the Vitabot you must Register", and a "Register" button. If I click that "Register" button, I get a screen with this message:
ERROR:
Bad Request
Your browser sent a request that this server could not understand. The request line contained invalid characters following the protocol string.
Apache/1.3.41 Ben-SSL/1.59 Server at Port 443
Does this make sense to you?
Should I cancel the transaction on my credit card and try again??
Road2ANewMe
Cathlete
i'm having the same problems...i can't get it! I hope my 30 days will extend since i cab't use it.