>They didn't say that all of the DVDs are defective. Again,
>mine and many, many others are not (in fact, I would bet that
>the majority of DVDs are just fine). But, if you do have DVDs
>that are defective now (not: they may be defective down the
>road, or they work now, but will they on a new DVD player in
>the future (the answer to that is most probably yes as the
>technology on cheaper or other players will only improve as
>time goes by)), then by all means have them replaced.
>Cathe and SNM's policy and attitude are top notch. I would
>hate for people to take advantage of that.
>
>Becky
People aren't taking advantage...from posts I've read this is an issue and some players are ignoring this and other's aren't...the DVD's ARE defective even if they are working. Again, I have no doubt that if mine should ever have problems, Cathe/SNM would replace them,so no, since I'm not having problems now, I will not replace now, unless Cathe/SNM does a total recall. BUT for those who are more comfortable getting their DVD's replaced to ensure they work on all payers in the future, this is valid. I haven't found posts saying they want to get new one's just for the heck of it. They have valid reasons for doing so. Now, maybe Cathe/SNM will come out with some kind of response that puts those NOT experiencing problems at ease, but it sounds to me, that SOME players are ignoring the defect in the DVD's and some are not. I'm not technical at all, but it sounds to me that SNM has acknowledged the DVD's ARE defective so I can understand the way people feel about these.
Angela