Hi Pippi, it sounds like you're not selecting something correctly. I would suggest trying first "England" and if this doesn't work I would try "United Kingdom" for country. Let me know if this helps?
Thanks for that, and also thanks for emailing me with assistance later, it is appreciated.
However, on reflection, I think I might stick with accessing the content via On Demand. I've been happily using that service for a while but have temporarily suspended it whilst I recover from an illness, because Ondemand was my way of accessing more challenging workouts which I don't think I'll be up to for a couple of weeks yet. I do own the LITE series downloads and a couple of the ICE ones and as I'll be reinstating my subscription in due course I can view the Step Boss that way eventually!
I'm doubly excited because a trip to a charity second hand store yesterday netted me a full size health club style step with four risers (I've been using an old Reebok one which is great but if you remember them, you have to tip them over and pull out the feet things and snap them back in whenever you want to alter the height - but of a pain). My new/secondhand one I can just lift the platform and easily slip risers in and out...
The icing on the cake is that even though the new one only came with 2 risers for each side, I already owned a mini step with four risers - and guess what? Yes, they're identical and now they're all interchangeable!! It's like the universe is telling me that I can do Step Boss and I can go to the ball....
I'm also not that good at the really fancy step choreography so I might need to avoid that one Step Boss programme that suggests it might be for the more fleet of foot/adept at the step dance stuff