Canadian Cathletes

Bubachick said:
My Cathe calendar and Cathe orange foam roller showed up two days ago, just waiting for the New Cathe DVDs to arrive now How is everyone doing? Did you all get yours yet?
Brigitte
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Hi Brigitte! Are you waiting for the new LMR series? If so, I can say I LOVE THEM! My balance has already improved since using the discs. I love the variety & less intense workouts for lighter/recovery days, or I can make them harder by increasing weight. The foam rolling feels so good. And I love Cathe's take on pilates & barre. Let us know what you think once they arrive & you get to start trying them!
 
Bubachick said:
Hi Deanna TS ,
Yes waiting for the LMR series, I love my new Cathe foam roller and can't wait to start these new workouts! Glad to hear how much you are enjoying the new series, and the benefits you have experienced using them. Hope to get mine soon!
Brigitte
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I started foam rolling with the STS 2.0 series & was pleasantly surprised at how much I enjoy it! I had a shorter roller when I started, but when I got the longer one, it made a big difference for me. I guess I can now say, the ONLY type of exercise I really don't care for so much is yoga. I've tried to like it over the years but just don't. I still add it in though. Sometimes I feel like if I have to do another sun salutation or downward dog, I'll never do yoga again. I can't even say specifically what it is about yoga that I don't like.
 
I use to feel that way about yoga too. When I tried Peloton, I really like their yoga, especially 2 instructors in particular. I like that their classes are more than that and I feel like a get a really good stretch and feel more relaxed over all. I don't really care much for the foam rolling. I have tried and I keep trying but I find it just doesn't do what yoga does for me. I love that everyone is so different and Cathe knows that.
 
firemedic said:
I use to feel that way about yoga too. When I tried Peloton, I really like their yoga, especially 2 instructors in particular. I like that their classes are more than that and I feel like a get a really good stretch and feel more relaxed over all. I don't really care much for the foam rolling. I have tried and I keep trying but I find it just doesn't do what yoga does for me. I love that everyone is so different and Cathe knows that.
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We all really are so different! Variety makes the exercise world go round!
 
Bubachick said:
Hello , received a parcel card today to pick-up my package tomorrow which I believe is the DVDs
Wondering why it was not just put in my mail box like previous orders, hope that there is not a charge! Will find out tomorrow ,
Brigitte
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I had a charge from DVD's I purchased last October (Columbus Day sale) after paying on the Cathe website. Luckily, someone posted that Cathe.com does fix this. So I contacted Cathe customer service and they reimbursed me. After that, I purchased downloads. But, I do like some of the DVD options. so good to know that you DO get reimbursed but I wish Cathe.com would fix that problem.
 
There was a customs charge for 24.90 dollars, Canadian.
Charge from Canada Border Services Agency, oh well I'm happy to have the DVDs now!
 
I ordered on the Cathe website for the pre-order of the DVDs way back, how do you tell if you prepaid for customs or if it was included? It doesn't say anything on my invoice, it does say zero for tax and zero for shipping and handling because I ordered a Cathe foam roller at the same time.
Maybe I don't qualify because of that ?
 
My invoice clearly identified the payment for taxes and duties. They reimbursed me for that amount. If you didn't pay taxes to them as well as at point of delivery, you weren't doubled charged. I paid to Cathe .com, and paid again at my front door. Clearly, I'd paid twice. If they have fixed that, good on them.
Bubachick said:
I ordered on the Cathe website for the pre-order of the DVDs way back, how do you tell if you prepaid for customs or if it was included? It doesn't say anything on my invoice, it does say zero for tax and zero for shipping and handling because I ordered a Cathe foam roller at the same time.
Maybe I don't qualify because of that ?
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Hi vivbc, I'm sorry that happened to you. Mistakes like this are not the norm but do happen because someone in customs clicks the wrong button. Just let our team know of any issues and they will be glad to help you.
 
vivbc said:
I had a charge from DVD's I purchased last October (Columbus Day sale) after paying on the Cathe website. Luckily, someone posted that Cathe.com does fix this. So I contacted Cathe customer service and they reimbursed me. After that, I purchased downloads. But, I do like some of the DVD options. so good to know that you DO get reimbursed but I wish Cathe.com would fix that problem.
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Hi vivbc, I wish we could fix this, but this is not a problem on our end. This type of problem is caused by customs not properly selecting that taxes have already been paid.
 
forum_admin said:
Hi vivbc, I'm sorry that happened to you. Mistakes like this are not the norm but do happen because someone in customs clicks the wrong button. Just let our team know of any issues and they will be glad to help you.
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It was resolved quickly, thank you.
 
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