>Ummmm yeah, I preordered Hi/Lo Knockout from CIA's site by
>mistake. I thought it was one of her older ones & there is
>absolutely nothing on CIA's site about it being a
>preorder--not much description at all in fact. I tried to
>cancel & got a rather snotty email from Greg Twombly himself
>giving me grief about it (when did you order from Amy? You've
>already been charged, we'd have to run a credit, blah blah
>blah). One thing this experience has taught me is Mr. Twombly
>doesn't understand the meaning of CS & I certainly won't be
>ordering from him again!
>
>That said, Amy's CS is fantastic & I've had great experiences
>every time I've dealt with her. I'm pretty close to CT & I'm
>hoping In the Ring will be here any day.
>
>A lucky forum member has already been promised my 2nd copy of
>HLKO.
That cinches it for me. I've preordered from his site once and luckily did not have any CS problems...probably b/c I didn't need to cancel my preorder. Your the second person who has posted that he treated with such poor CS so any future CIA workouts will be ordered from collage or Jen or I'll trade for! I believe the other poster (from VF) got her cc credited in the end!
Angela