SNM - Problem with imax/c & w dvd

[kristieschultz]

Hi SNM,

I'm having a problem with my imax dvd. When I get to the end of the c & w workout, it starts to get all these little dots all over the screen and cuts in and out and stops and starts back up. I tried cleaning it good with water and it worked better but now it is back to messing up again. What should I do?

Thanks,
Kristie Schultz
[email protected]

 

[SooFit]

Hi Kristie,

try asking your question in customer service section of cathe's web site. i've always gotten a prompt response when doing so myself. here's the link:

http://www.cathe.com/customer_service.htm

HTH

Susan