
Just want to give everyone a quick update with when we hope to receive the new Ripped with HiiT DVDs. The replicator wasn't able to finish the production of the DVDs in time to ship before Thanksgiving, but they're now done and the DVDs are being loaded on trucks in California today for their journey to us here in New Jersey.
Truck deliveries are not as dependable as say FedX or UPS, but the trucks should arrive at our facility either this Friday or next Monday. We have spent a lot of time getting ready to ship the the new DVDs to all of you that have pre-ordered, so as soon as the DVDs arrive we will put an army of people to work shipping you your DVDs.
If you ordered downloads you will need to use the gift code you were sent when you ordered to claim your purchase. If you can't find your gift code please contact customer service. We will post a link so you know where to download your videos once they are available.
Streaming customers will have automatic access to the new workouts within 24 hours once the DVDs begin shipping. We hope to launch the new videos on our new streaming service with our new Cathe Player that allows chapter selection. You will also have your choice of three download speeds which should help people with slow and poor internet connections. Only the Ripped With HiiT videos will be released on the new system at first. If all goes well we will then start releasing all of our remaining videos on the new system.
Lastly, we will also post a link to our online Ripped With HiiT User's Guide once shipping begins. Hopefully we will get the Workout Manager updated this week too, but it may have to wait a week as our top priority is getting you your DVDs and videos.