Replacement dvd?

[Storm]

What is everyone going to do whose dvds play fine on one of their players, but freezes on another player. Are you going to get replacements?

 

[eminenz2]

Since my DVDs skip, I will get replacements when the problem is fixed and they become available.

Susan L.G.

 

[Muffin Top]

If it freezes on one, but not the other the problem is probably the DVD player and not the DVD. I had that problem with KPC and just got a new DVD player for $50.00. It worked out fine. I just moved the other one downstairs. It's nice to have 2 of them.

 

[kathryn]

>If it freezes on one, but not the other the problem is
>probably the DVD player and not the DVD.

Not with this batch of workouts, it seems, as a problem was identifies with the discs. Some players may be able to handle the "glitches" better than others, but even SNM has said that this is a disc problem, not a player problem.

 

[Muffin Top]

Yikes! How on earth are they gonna fix that? Buy everyone a DVD player that works?

 

[kathryn]

>Yikes! How on earth are they gonna fix that? Buy everyone a
>DVD player that works?

They have to fix the problem on the DVD's, rerun the DVD batches, and replace all the DVD's.

 

[Storm]

Some players may be able to handle
>the "glitches" better than others, >

Yes, this is what I am concerned about. Sure one of my players works on these dvds right now, but eventually I will have to replace that player. How will I know if my next player will have a problem playing them, and if it does by then it would be too late to return the dvds.

 

[luvtorun]

I asked this question because I am thinking about buying a 5-disc changer later. SNM said that the DVD's have a lifetime guarantee and if I have problems in the future, they would replace them. Right now I have no freezing problems.

Here's the link....

http://69.0.137.118/dc/dcboard.php?az=show_topic&forum=2&topic_id=67952&mesg_id=67952&page=3

 

[Storm]

>I asked this question because I am thinking about buying a
>5-disc changer later. SNM said that the DVD's have a
>lifetime guarantee and if I have problems in the future, they
>would replace them. Right now I have no freezing problems.
>
>Here's the link....
>
>http://69.0.137.118/dc/dcboard.php?az=show_topic&forum=2&topic_id=67952&mesg_id=67952&page=3


Thank you for posting that. I must have missed that thread. I wonder if that applies to dvds purchased through CK Sales. I better email CK Sales and find out what the policy is regarding this issue.

 

[dixiedog6]

I ordered throuch Ck Sales too. Would you mind posting their response? Thanks a bunch.

 

[Storm]

>I ordered throuch Ck Sales too. Would you mind posting their
>response? Thanks a bunch.


I sure will Sherry

 

[Storm]

I got an email back from CK Sales and this is what they said:

As long as Cathe office backing the life time warranty, we will offer it.

CK Sales


I don't know if that would include shipping, or how this would work. I am starting to think I am just going to get them replaced once the problem is solved. It just seems like it will be the easiest solution.

 

[dixiedog6]

Thanks for posting Ck Sales response.

 

[kims]

LIC seems to have totally bamboozled one of dvd players.
It was fine 'til I previewed LIC and now it won't play anything.
I have tried to see if I could reset it to the default, but not having any luck.
Thank goodness it wasn't expensive!!!!