PHA 2 - time not showing?

[londongoose]

Hi,

I noticed something about PHA 2 (High Quality) the last few times I've done it - there is no time available on the bar below the workout. Instead of showing that you are 10 or 20 or 30 minutes into the workout, it just shows "00:00" for the entire workout, and that includes the total time at the end. I checked another laptop and the same thing is happening on both at different locations. Any ideas? It's annoying for me not to know how far I am in the workout.

thanks!
Joyce

 

[londongoose]

I know I rarely post anything, but can someone please answer this, or should I be calling your support team? Emailing them?

Joyce

 

[jacmar]

I don't have an answer for you as to why but the same thing happened to me with Fitness Fusion Live last week.

 

[aqua girl]

I just checked PHA 2 on my iPad using CatheLive app and the bottom time bar
Was showing time elapsed and time yet to go.

 

[hiho322]

Most of the ones with the time showing are gone. I, too, love knowing where I'm at during a workout. And if I stop, where do I pick up from? Cathe, what's going on here?

 

[forum_admin]

Hi hiho322, we're not seeing any issues here. How are you viewing the Cathe Live videos?

 

[hiho322]

I've tried on Chrome, Firefox and safari on all three of our macs. Same problem. Only some workouts show the time as it goes along, a lot of them don't.

 

[forum_admin]

Hi hiho322,

I selected 5 random Cathe Live videos and all played fine and all showed the elapsed time. We tested on a PC and a MAC, but didn't see any issues. Have you tried rebooting your router?

 

[fox2star]

Funny, I don't think I saw the time on any of the Live videos when I had it.