Hi Susan of the gorgeous red locks!
A few weeks ago, I stopped by Devachan Salon (I think that's what it's called?). I spoke to a few people there, including a "Master Colorist" or Grandmaster or whatever the heck he was. Okay, admittedly, it was a Saturday afternoon, which is probably their busiest time, but my impression was not good. No smiles, no friendliness. They acted like they were doing me a big favor by speaking with me.
The colorist spoke to me for awhile and suggested that I have a "single process". I couldn't imagine why I would need to do an all-over color! It's SOOOO high maintenance and I have very little gray. I told him "NO WAY". I love my caramel highlights, and I only have to have them done like 3 times per year. Then he said we can do something "fun". I looked around at all the staff with the green streaks and stuff and said "if that's what you mean by fun, I can't do fun. No one wants a lawyer with green streaks in her hair". I think he should have been able to tell by looking at me that I'm a relatively conservative, professional person. It rather irked me.
I walked out of there feeling very lucky to have found Arrojo Studio! They are always friendly, and they "get" me over there. I'll never consider switching again!
Note: I am LOVING the Deva products though. I highly recommend them.
What salon do you use?