I had what I thought was a defective Cathe DVD because it always froze at the same spot-I figured it had to be the DVD, right? No. I took it into Best Buy and played it on one of their players and it played fine. So I returned my DVD player (I had the Performance Service Plan) and got another. The DVD and all new DVDs have played just fine. I would strongly recommend testing the DVD on a store machine even if it's not working on your 3 different players at home. I'd also recommend having a warranty or service plan that you can simply return your player and get another one. I've actually done this 3 times now for various problems and they always just give me a new one no questions asked. I'm really glad I paid for the warranty. I think the DVD players are very touchy machines.
Beth
Beth