My company was just "merged" with another one in a different time zone a few months ago. Our new parent company seems to conveniently "forget" this when it serves their own interests. Friday, someone from the other office scheduled my boss (the VP of Operations for BOTH offices - he's basically 3rd in charge of the entire company) for a meeting at 5:00 our time (that's 4:00 their time).
As the VP's Assistant, I replied to the meeting notice, saying "this meeting is set for 5:00 here, and even though my boss is usually here late, I think he prefers his meetings to be scheduled prior to 5:00 unless he states otherwise." This person, who happens to be an Accounting supervisor (not even close to VP level) then responded to both my boss and me: "I couldn't even find 15 minutes for the majority of the attendees to meet. If he can't meet at the scheduled time, then I'll talk to him earlier in the day."
So, okay. I'm an Executive Assistant and scheduling meetings is pretty much what I do all day every day, so I took the challenge and thought, "I'LL find 15 minutes. I know I can." I opened up the calendar, put in everyone's name, then hit the handy little scheduling tab that Outlook provides for just such a task. Lo and behold! Guess what I found? An entire HOUR where EVERYONE was available. The meeting was for only 15-30 minutes. The calendars were clean for everyone at 1:00 my time (12:00 their time) for a FULL hour. Plenty of time for a 15-30 minute meeting.
I replied to the meeting organizer and said, "1:00 looks open for everyone." I eventually got two replies in response, one of which was addressed to both my boss and me, and one that was only addressed to me. Here's what the one said that was to both of us, paraphrased: "Three people have scheduling conflicts at that time." I thought to myself, was I blind? Their calendars showed no conflicts. Then, she sent this response to only me: "That's noon our time and that's when everyone will be at lunch."
I was speechless. Does our new parent company's office shut down for lunch hour at noon every day? Does that mean that from noon to 1:00, our customers are just SOL, because everyone has to "eat lunch at noon"? What bugs me even more is that this person was basically saying, "My lunch is more important than the Vice President's time." I wonder if this is the respect and attitude they show to the VP and President in THEIR office? Or is it just the VP in our office they feel they can disprespect? I just wanted to pick up the phone and ask, "Can't you move your lunch 30 minutes one way or the other so that the VP can attend this meeting during regular business hours???? Can't you move the meeting to a different day and time he CAN meet????" Also, if people actually do have lunch meetings that pose a conflict at that time (as she claimed to both my boss and me), then those people need to use the schedule appropriately and put the lunch meeting ON THEIR SCHEDULE! If it's not important enought to go on your calendar, then it's not that important.
When I schedule meetings between offices, I NEVER schedule them before 9:00 our time because that would make their people get there before 8:00...and I ALWAYS put the Executives' schedules before ANYONE else's, since their time is harder to book and work around. Everyone in my office understands this and will ALWAYS rearrange their meetings and lunch schedules when it comes to meeting with the VP. Perhaps I should start throwing those 8:00 (our time) meetings on the calendar and see how THEY like it. }(
Thanks for letting me blow off some steam. I was just thinking about this again, because I have a feeling it's going to come up again tomorrow and I'm not sure what I'm going to say.
As the VP's Assistant, I replied to the meeting notice, saying "this meeting is set for 5:00 here, and even though my boss is usually here late, I think he prefers his meetings to be scheduled prior to 5:00 unless he states otherwise." This person, who happens to be an Accounting supervisor (not even close to VP level) then responded to both my boss and me: "I couldn't even find 15 minutes for the majority of the attendees to meet. If he can't meet at the scheduled time, then I'll talk to him earlier in the day."
So, okay. I'm an Executive Assistant and scheduling meetings is pretty much what I do all day every day, so I took the challenge and thought, "I'LL find 15 minutes. I know I can." I opened up the calendar, put in everyone's name, then hit the handy little scheduling tab that Outlook provides for just such a task. Lo and behold! Guess what I found? An entire HOUR where EVERYONE was available. The meeting was for only 15-30 minutes. The calendars were clean for everyone at 1:00 my time (12:00 their time) for a FULL hour. Plenty of time for a 15-30 minute meeting.
I replied to the meeting organizer and said, "1:00 looks open for everyone." I eventually got two replies in response, one of which was addressed to both my boss and me, and one that was only addressed to me. Here's what the one said that was to both of us, paraphrased: "Three people have scheduling conflicts at that time." I thought to myself, was I blind? Their calendars showed no conflicts. Then, she sent this response to only me: "That's noon our time and that's when everyone will be at lunch."
I was speechless. Does our new parent company's office shut down for lunch hour at noon every day? Does that mean that from noon to 1:00, our customers are just SOL, because everyone has to "eat lunch at noon"? What bugs me even more is that this person was basically saying, "My lunch is more important than the Vice President's time." I wonder if this is the respect and attitude they show to the VP and President in THEIR office? Or is it just the VP in our office they feel they can disprespect? I just wanted to pick up the phone and ask, "Can't you move your lunch 30 minutes one way or the other so that the VP can attend this meeting during regular business hours???? Can't you move the meeting to a different day and time he CAN meet????" Also, if people actually do have lunch meetings that pose a conflict at that time (as she claimed to both my boss and me), then those people need to use the schedule appropriately and put the lunch meeting ON THEIR SCHEDULE! If it's not important enought to go on your calendar, then it's not that important.
When I schedule meetings between offices, I NEVER schedule them before 9:00 our time because that would make their people get there before 8:00...and I ALWAYS put the Executives' schedules before ANYONE else's, since their time is harder to book and work around. Everyone in my office understands this and will ALWAYS rearrange their meetings and lunch schedules when it comes to meeting with the VP. Perhaps I should start throwing those 8:00 (our time) meetings on the calendar and see how THEY like it. }(
Thanks for letting me blow off some steam. I was just thinking about this again, because I have a feeling it's going to come up again tomorrow and I'm not sure what I'm going to say.