RapidBreath
Cathlete
Holly cow, its September
I started the month off right with the cardio premix from CW.
Then, I went into town for my Apple Recruitment day interview. Its a big room event with about 45 applicants and 8 recruiters. We watched a video about how great Apple is (duh) and then were broken into teams of 2-3 people. We had to introduce our new friend to the room and explain why they should be hired by Apple. It was easy, my partner was really nice, had worked in customer service for 25 years, and is a recent Macintosh convert, all of these are qualities that the company really needs. She told them I was great because I had worked high volume customer service at Disney World and that I had been with the Apple line of products since 1984 (true.) Actually, not true, we had a Lisa before that, but nobody knows what that is anymore.
Then we watched a video about how awesome apple was and they asked us what made Apple special. Everybody said 'The products', I said (out of turn) "When you buy an Apple you join a community, thats the difference." Throughout the speech given by the head recruit (a plump woman in a black tee shirt and jeans.) they referred to me by name a couple of times because I was (apparently) the only one who (again) had been with the company since 1984. I did mention that I didn't get my Macintosh until November of that year and that I was late to the party (tongue firmly planted in cheek.)
Then we were broken into groups of 6 people. I was in group 1. We were sent to a corner in the room with a recuiter who had an ipad filled with simple questions. The first question was "Can you give an example of a customer service challenge that you have had and how did you handle it?" Three other guys got to answer the question. I said, "Oh, I wanted to answer that one." The recruiter said, "Oh, now I feel guilty, ok, you can answer it.
I told them about my work on Super Soap weekend with over 44,000 people being in the park, being reponsible for pulling 58 trash cans per hour to the tune of 60 lbs each (even then I was a Cathelete in training, and I didn't even know who Cathe was yet.)
My next question was, "Can you give an example of where you went above and beyond customer expectations."
I answered: I have been doing construction video for the last couple of years and on the project with TMCS I was hired to video a couple hours per week. I took the footage and with the plans I was able to after bringing the video into FCP (Final Cut Pro- editing software.) to add DVD chapters which I then authored in DVDSP (DVD Studio Pro- authoring software adds your DVD menus and chapters.) including a fully searchable index that you could look up by room number or date.
My last question was: Share why you would be a good Apple Team Member.
My answer: Apple because its in my DNA, my family has worked in Cupertino and with graphics software/hardware since the beginning. Team because I have worked on 18 independent film projects and assimilated well into small teams and because at the Walt Disney company I had no problem working with new areas during hurricane season when everyone was on staff.
I don't think I worded everything as succinctly as I have here. I was a little nervous. But, over all, I had a really good time. My group was fun. I listened well. I did not interrupt. (not always easy for me, but I didn't want to step on toes.)
I feel good about the whole thing. I don't know that I will get the job but I haven't heard from them yet which is a good sign, that means I have not been ruled out yet.
So. . . how was your day?
Jane- The book is about how to make your dreams come true. I'm so sorry that your corporate situation is not warm and supportive. That stinks. What a bunch of morons.
Tricia-I love the library. I think its one of my favorite places. My family has deep ties in the Placerville area and one of the libraries is named for a close family member, the Beeches. I used to just go there for hours when I was a teenager. My Dad always knew where I was and that I wouldn't been getting into trouble because I wouldn't want to leave.
I started the month off right with the cardio premix from CW. Then, I went into town for my Apple Recruitment day interview. Its a big room event with about 45 applicants and 8 recruiters. We watched a video about how great Apple is (duh) and then were broken into teams of 2-3 people. We had to introduce our new friend to the room and explain why they should be hired by Apple. It was easy, my partner was really nice, had worked in customer service for 25 years, and is a recent Macintosh convert, all of these are qualities that the company really needs. She told them I was great because I had worked high volume customer service at Disney World and that I had been with the Apple line of products since 1984 (true.) Actually, not true, we had a Lisa before that, but nobody knows what that is anymore.
Then we watched a video about how awesome apple was and they asked us what made Apple special. Everybody said 'The products', I said (out of turn) "When you buy an Apple you join a community, thats the difference." Throughout the speech given by the head recruit (a plump woman in a black tee shirt and jeans.) they referred to me by name a couple of times because I was (apparently) the only one who (again) had been with the company since 1984. I did mention that I didn't get my Macintosh until November of that year and that I was late to the party (tongue firmly planted in cheek.)
Then we were broken into groups of 6 people. I was in group 1. We were sent to a corner in the room with a recuiter who had an ipad filled with simple questions. The first question was "Can you give an example of a customer service challenge that you have had and how did you handle it?" Three other guys got to answer the question. I said, "Oh, I wanted to answer that one." The recruiter said, "Oh, now I feel guilty, ok, you can answer it.
I told them about my work on Super Soap weekend with over 44,000 people being in the park, being reponsible for pulling 58 trash cans per hour to the tune of 60 lbs each (even then I was a Cathelete in training, and I didn't even know who Cathe was yet.)
My next question was, "Can you give an example of where you went above and beyond customer expectations."
I answered: I have been doing construction video for the last couple of years and on the project with TMCS I was hired to video a couple hours per week. I took the footage and with the plans I was able to after bringing the video into FCP (Final Cut Pro- editing software.) to add DVD chapters which I then authored in DVDSP (DVD Studio Pro- authoring software adds your DVD menus and chapters.) including a fully searchable index that you could look up by room number or date.
My last question was: Share why you would be a good Apple Team Member.
My answer: Apple because its in my DNA, my family has worked in Cupertino and with graphics software/hardware since the beginning. Team because I have worked on 18 independent film projects and assimilated well into small teams and because at the Walt Disney company I had no problem working with new areas during hurricane season when everyone was on staff.
I don't think I worded everything as succinctly as I have here. I was a little nervous. But, over all, I had a really good time. My group was fun. I listened well. I did not interrupt. (not always easy for me, but I didn't want to step on toes.)
I feel good about the whole thing. I don't know that I will get the job but I haven't heard from them yet which is a good sign, that means I have not been ruled out yet.
So. . . how was your day?
Jane- The book is about how to make your dreams come true. I'm so sorry that your corporate situation is not warm and supportive. That stinks. What a bunch of morons.
Tricia-I love the library. I think its one of my favorite places. My family has deep ties in the Placerville area and one of the libraries is named for a close family member, the Beeches. I used to just go there for hours when I was a teenager. My Dad always knew where I was and that I wouldn't been getting into trouble because I wouldn't want to leave.
