Here are some important Fit Tower™ shipping things you should read and know:
1. We are going to start printing Fit Tower™ shipping address labels on Monday (6-19-17) so that when the DVDs arrive later in the week we can ship them more quickly. Many of you will receive an email once your label has printed, but this only means that the label has printed, not that your order has shipped.
2. I f you have moved since pre-ordering make sure to contact customer service ASAP at [email protected] with new address information. Do not attempt to make an address change to your account on our website as this will only be effective for future orders, not your Fit Tower Pre-Sale order.
3. Please don't contact customer service to see if your order has shipped. Our entire staff will be focused on shipping everyone's DVDs and it's just not possible to look up pre-sale orders during this very hectic time.
4. Our plans are to make the Fit Tower™ downloads available the day after the Fit Tower DVDs begin shipping. As always it takes time for our download files to propagate to our various cloud servers, so it's best to wait one day before attempting to download. Also, the Fit Tower videos should be on our streaming site within a few days after the DVDs begin shipping, but as always this will depend on how things go. We will keep you updated on our website.
5. Lastly, we also hope to have the Fit Tower™ User's Guide up towards the end of this coming week or early next week. We will update you once this has been done.
GET YOUR FIT TOWER GAME FACES ON!!!! Whoop Whoop!
1. We are going to start printing Fit Tower™ shipping address labels on Monday (6-19-17) so that when the DVDs arrive later in the week we can ship them more quickly. Many of you will receive an email once your label has printed, but this only means that the label has printed, not that your order has shipped.
2. I f you have moved since pre-ordering make sure to contact customer service ASAP at [email protected] with new address information. Do not attempt to make an address change to your account on our website as this will only be effective for future orders, not your Fit Tower Pre-Sale order.
3. Please don't contact customer service to see if your order has shipped. Our entire staff will be focused on shipping everyone's DVDs and it's just not possible to look up pre-sale orders during this very hectic time.
4. Our plans are to make the Fit Tower™ downloads available the day after the Fit Tower DVDs begin shipping. As always it takes time for our download files to propagate to our various cloud servers, so it's best to wait one day before attempting to download. Also, the Fit Tower videos should be on our streaming site within a few days after the DVDs begin shipping, but as always this will depend on how things go. We will keep you updated on our website.
5. Lastly, we also hope to have the Fit Tower™ User's Guide up towards the end of this coming week or early next week. We will update you once this has been done.
GET YOUR FIT TOWER GAME FACES ON!!!! Whoop Whoop!
