freezing

lizzyc

Cathlete
I'm sure that there is nothing I can do, but just need to vent alittle. I preordered the Body blast series and received them quite some time ago. i only did the premixes on supersets and push pull. I never did the entire workout. Anyway, I just did the entire supersets workout and it kept on freezing. i know it's too late to do anything about it, but I am just frustrated.
 
I'm am currently trying to resolve this same problem with customer service. Still waiting to hear from them. I loved what I was able to do and would love to do the whole workout and order more DVD's (this is my first Cathe). Hubby would never let me hear the end of it, if I ordered more until I get this one working.
Good luck,
Bobbi
 
Hi LizzyC & Bobbisey

Have you read DVD School, the permanent post on Videos/DVD's Forum? I had problems with some of mine until I followed their instructions & cleaned them.

The only one which still didn't work right, I tried the Lemon Pledge, and it worked!

Either way, good luck to you both, hope you fix it or can have them replace it.

Ruth:)
 
Hi Ruth,
I'll try the Pledge. I read the DVD school and tried everything - even the toothpaste. Maybe the Pledge will work. It's worth a try at this point.
Thanks,
Bobbi
 
Hi Bobbi,
Hope that works...if not, talk to SNM. They're very, very willing to address our concerns & give whatever help they can. You can email them & get an amazingly quick response! (Unless they're in the middle of the last minute DVD making process!)
Good luck,
Ruth:)
 

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