Disc 28 Problem

[fitme40]

I just got done doing disc 28 chest and back and right before the third set of deadlifts my disc froze and then went back to a prior chapter. I took it out and cleaned it but it kept doing it. How do I go about getting a replacement?

Thanks,
Laura

 

[THARTMAN]

Hi I had that problem with disc 14. You need to email customer service. I emailed them last week and I am still waiting for a reply
Tracy

 

[fitme40]

Yikes!!

In an email I just got they said someone would be in touch soon. Obviously, I've finished the workout for this rotation but a week is a little long to wait for a response!! I'm hoping that I don't have any other discs like this

 

[isuretri]

Disc Problem

I was missing Disc #26 and e-mailed customer service on Sunday afternoon. Got the normal reply that they received my e-mail and somebody would be in touch soon. Got home Monday and they had shipped the disc 2 day air so I would get it before my workout on Wednesday!!!

 

[THARTMAN]

Wow I emailed them last Tuesday or Wednesday??haven't heard anything yet..glad your issue was resolved
Tracy