Disc 26 has a big scratch on it!!

[shoegoddess]

Disc 26 has a big scratch on it!! UPDATE!!

When I received STS 2 discs were loose in Mesc 3. I was so excited to get it I didn't notice any scratches but today I wanted to try plyo legs Disc 26 because of a thread about how great it was. Well there's a big scratch on it I went thru the rest of the Meso and the others look OK. I'm so bummed. I've emailed customer service. I hope they replace it.

 

[goldenpath]

Yesterday, I opened my Meso 2 package and the case is cracked inside.

I am sure if we contact customer service, they will help us out. I just need the email address. Does anybody have it?

 

[shoegoddess]

Debbie
Go to Cathe.com and on the top of the page there's a link.

 

[goldenpath]

Thanks!!! I will do that.

 

[pjdavis]

If you contact Cathe customer support, I'm sure they'll replace it for you.
I was sent 2 of the same discs (disc 7) and so I was missing disc 8. I emailed Cathe support. They contacted me within 24hrs and sent out a replacement disc and mailer to return the duplicate disc. The customer support has always been very helpful.

 

[shoegoddess]

SNMs customer service ROCKS!! Just got an email that they are sending a new one out!! Thank you so much