Dear Cathe,
just want to tell you that you have the best customer service in the world!!! Nancy knows what I'm saying.
My most sincere congratulations for this.
Ditto!!!! I salute you for your excellent staff ( Nancy is sooo lovely)! And you guys should have seen my face bewildered with amazement when I received my dvds last week: they arrived in less than 2 weeks from US to Italy, sent on the 24th and travelled fast despite the Holidays season...
I wish I had posted this last week but had some troubles with the adsl so really many thanks to Chiara for starting this thread!!!