benvonwojo
Cathlete
Hi,
I was just hoping for your unbiased opinion about a contractor. In October we hired a contractor to redecorate a room in our house. The room is very tiny so they stored all of their stuff (ladders, buckets, etc) in the living room under a stained glass lamp pendant. Since my husband and I both work we allowed them to do the work while we were away for the day. Sometime during this time the living room lampshade was cracked badly. The impact must have been quite hard to lodge paper and wood splinters from a ladder underneath the copper foil around each piece of damaged stained glass. Unfortunatley, the glass and shade remained hanging except for a few pieces of debris that my husband picked up but didnt think to look up to check that the shade was undamaged. Ok now, fast forward to Thanksgiving, we have the light on and many guests are over at the house. One guest looks up in admiration of the fixture and notices the cracks in the glass. I immediatley called and left a message for the contractor who is supposed to start more work for us this week in another room. I tell him the damage and that my mom is in the stained glass business, and knows someone who can fix it and can do for me cheaply. He says I am going to call my guys and ask them if they broke the shade or remember doing so. He calls me back a few hours later saying all the guys say they didnt break it, and then procedes to accuse me of lying. I of course immediately cancel all work TO BE DONE by this company in the near future and I will probably eat the cost of the repair. Would you have done the same or not and why? I fell really bad that it turned out this way since the repair is only $150. It seems rather an odd reaction to have, considering that the job that they are about to start is for 10 grand. Not to mention all the people in the building who have expressed interest in hiring them after seeing the room they have already completed.
I was just hoping for your unbiased opinion about a contractor. In October we hired a contractor to redecorate a room in our house. The room is very tiny so they stored all of their stuff (ladders, buckets, etc) in the living room under a stained glass lamp pendant. Since my husband and I both work we allowed them to do the work while we were away for the day. Sometime during this time the living room lampshade was cracked badly. The impact must have been quite hard to lodge paper and wood splinters from a ladder underneath the copper foil around each piece of damaged stained glass. Unfortunatley, the glass and shade remained hanging except for a few pieces of debris that my husband picked up but didnt think to look up to check that the shade was undamaged. Ok now, fast forward to Thanksgiving, we have the light on and many guests are over at the house. One guest looks up in admiration of the fixture and notices the cracks in the glass. I immediatley called and left a message for the contractor who is supposed to start more work for us this week in another room. I tell him the damage and that my mom is in the stained glass business, and knows someone who can fix it and can do for me cheaply. He says I am going to call my guys and ask them if they broke the shade or remember doing so. He calls me back a few hours later saying all the guys say they didnt break it, and then procedes to accuse me of lying. I of course immediately cancel all work TO BE DONE by this company in the near future and I will probably eat the cost of the repair. Would you have done the same or not and why? I fell really bad that it turned out this way since the repair is only $150. It seems rather an odd reaction to have, considering that the job that they are about to start is for 10 grand. Not to mention all the people in the building who have expressed interest in hiring them after seeing the room they have already completed.
