RE: Escalade Sports
We certainly understand your frustration. However, we only license our products to Escalde Sports and are not who you need to contact. Escalde Sports has fantastic customer service and should be able to help you. Here is their contact information:
Customer Service
--------------------------------------------------------------------------------
At Escalade Sports, our main mission is to produce high quality sporting goods products that meet and exceed the expectations of our customers. The employees of Escalade Sports recognize that the company exists because of our customers, and that Escalade’s success is dependent on meeting their expectations. You have our commitment to the following:
* Best service after the sale.
* Product orders that are shipped on time.
* Parts requests that are shipped within 24 hours of receipt of the order.
* Courteous and professional service.
We value your business and work hard to provide 100% customer satisfaction. If you have a question about your product, would like to order a part or would like to know more about the exciting products from Escalade Sports, please call:
1-800 467-1206
(Monday - Friday, 8:00 A.M. - 5:00 P.M. Central Standard Time)