SNM Videos. THANK YOU. DVD's WELL DONE.

S

Stargazer

Cathlete
I received my two DVD's yesterday (classics Vol 1 and Abs) and I want thank you so much for such fine work.

The chaptering is wonderful and as you pointed out the possiblities are almost endless.

I urge anyone thinking about going DVD to do it.

-joy
 
Q for dvd users, I have noticed some areas where my abs dvd appears to skip a section, for example, in the All Step section, where Cathe starts working her obliques, all of a sudden after 2 she moves on to something else, but very smoothly, not like a skip. I have a feeling it is a problem with my dvd or dvd player. I checked the disc and it does not appear to have any scratches or dirty spots, any suggestions? Thanks!
 
I don't think it is your DVD. My DVD player is new and my AB Hits DVD did what yours is doing...it just kept skipping, freezing while Cathe was still talking, etc. I let SNM know and they immediately replied telling me they are sending me another AB Hits DVD but to keep the DVD box and not to return the defective DVD. Keep trying it and if it continues, contact SNM. Excellent customer service!

Blessings from Our Home to Yours, Runathon
 
Mine is doing the very same thing. The All Step section is the worst, I think. The slow and Heavy has a lot of it, too. I thought it was my DVD player, so I haven't contacted them. It freezes for a few counts on the pictures, but the voice just keeps going.

Linda
 
Problem with Ab Hits

I had the same exact problem and in the same sections. I too wrote them and within less than three minutes they responded. Talk about great customer service! Aren't they the best!!!
 
RE: Problem with Ab Hits

I couldn't get my ABS DVD to play at all. I play them on my PC, not a DVD player, but I usually don't have a problem with them. The Classics DVD is fine--good thing because you don't want to have a blip in the middle of stepping! So I emailed them and they told me they would send me another ABS DVD without the box, etc. Great customer service!! I hope the new one works....

Donna M
 
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