Shock Cardio iPod sync problem update

I downloaded two of the "fixed" versions (Travel Fit and Athletic Step) and they downloaded and synced perfectly, also when playing you can tap the FF & RW buttons and they go to the next chapter or hold it down and if forwards a bit. So that's great. However, now the the playback for both of them stutters, meaning they keep pausing every 10 seconds or so, this did not happen to the first "unfixed" versions that had to be converted. Now I have this problem. SNM how can you fix this new problem which wasn't there before? Is anybody else having this playback problem that now?
 
My I touch is 5 months old and I was able to sync all the original downloads with no problem. Those that have the I touch may try to sync their downloads before re_downloading

I have the touch, and could not download. But I put the new upgrade to itunes in before I sync.

My question. I got these to work by converting to the itunes format. Do I still have to redownload?
 
kickboxing?

i dont know if we are waiting or i just didnt see it but they all seem to be revised except the kickboxing one will that be comming later or is it done? thank you:p
 
I have the touch, and could not download. But I put the new upgrade to itunes in before I sync.

My question. I got these to work by converting to the itunes format. Do I still have to redownload?

Yes, we recommend that you re-download. If you want to have chapter points you will need to re-download. Converting usually kills chapter points.
 
MMA Kickbox revised

MMA Kickbox revised is now ready for download. All Shock Cardio and Travel Fit files have now been updated and may be re-downloaded.
 
Still wont Sync

For the 2nd time and countless hours later I have succesfully downloaded the files, dragged them into iTunes and played them with no problems.

However, they will still not sync to my iPod. I am using the old links. I have never had this happen before. Something must still be wrong. I'm ready to chuck the whole thing! I have literally wasted 2 days of my life on this because the first time I did not know you had a problem!!!

Please advise!
 
Clicking "Open" instead of "Save"

Did you delete the old files out of iTunes? It sounds like this may be your problem. Also, a common mistake people make is when they download to a PC they click "Open" in the pop up window for the download file instead of "Save" as they should have. When you do this iTunes will launch and be able to play the new file, but as soon as you close iTunes your newly downloaded files will be deleted. If you still have your old files in iTunes you will think they are the new files and they will have the same problem as before. I would suggest that you do the following:

1. Delete Athletic Step completely from iTunes
2. Re-download Athletic Step and "Save" to your desktop
3. Drag Athletic Step into iTunes and try to sync again
4. If this works repeat for all workouts. If not please get back to us.
 
Did all That

Yes, I deleted the old files.
I saved them rather than opened them.
They are running in iTunes..no syncing.


Athletic Step is the one I did not even dowlnload yet.

I will try next week. I have download fatigue.

Thanks for the quick response.
 
We have had absolutely no problems with the new files syncing to an iPod in our test. We've had several thousand successful downloads as of today by customers of Shock Cardio and no reported problems of syncing, so I'm not sure why it is not working for you. What type of an iPod are you using?
 

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