Beavs - It is a "legit" business, but so is Amway and Quixstar (don't get me started on Quixstar!). You have to pay a membership fee to sell for them and meet a monthly minimum and you have to buy a certain amount of product every month to keep your "Preferred Status". It sounds a lot like Quixstar to me and both me and my DH have lost friends over that company. I don't think it's a scam per say, but it's still in the same league as Amway. Oh, and they test on animals if that's a problem for your friend.
Here are a few first person experiences with Melaleuca I found online.
"In response to an earlier post "you don't have to pay to open your business". Actually, you do. Melaleuca reps will tell you that you are only paying $29 a year membership.
This statement is true, but what they don't tell you is you will not make any money off these starter items. To start earning commission's you have to buy the $200 or $300 pack. The company also suggests you spend money on signs and business cards. Ok, great. Now you've spent another $50 or $60.
So in total you've dropped about $250-$350 before making anything! Did I mention you are also locked into a minimum of $50 a month? They have your CC# on file, so regardless of whether you wanna pay this or not you're screwed. Lastly, trying to get out of this scam is IMPOSSIBLE! You'd have an easier time trying to get out of the Mafia. IF they even get your cancellation request the chances of them accepting it are slim to none! Can take up to 6 weeks to cancel. They've got another $100 by that time!
My advice: Get a real job, and don't try any of these crappy money making schemes! If they were half as successful as these con-artist zombies claim, EVERYONE WOULD BE DOING IT!"
"I was introduced to Melaleuca by a neighbor who touted their vitamins as a cure for my tiredness. I was happy to try them and was signed up to purchase a certain number of "points" (each product is worth so many points) monthly. I gave them my visa # and was off and running. I had no compaint with the products, other than that they were a little expensive and some of them didn't smell so great. However, even with both me and my husband taking the vitamins, I couldn't keep up with the volume they sent us. We also purchased laundry detergent and way overpriced soap monthly to fulfill our point commintment. My husband started to get antsy about the shipments that just kept coming, and after we had about a year's extra product, I decided it was time to stop the madness.
That's where the company showed its true colors. I called and asked them to cancel my account. They said that they required a signed letter. Fine. I sent that off and called it good. Meanwhile, the shipments kept coming. They had warned me to expect one more as I had missed the deadline of the 25th of the month to cancel, but that I could return that. I did so, but then the next month another package arrived! In the meantime, no credit ever showed up on my visa. Then things got crazy with the holidays and everything, so I set it all aside for another month. Of course, another shipment arrived in the meantime...
So, by the time I finally got back to them to find out what happened, I had received three shipments beyond my initial try at cancelling. I called the company and spoke to a customer service rep. who told me that they "had never received my letter." Imagine that! I got on the internet and searched, only to find that this happens much more often than is statistically possible. Either they have the WORST mail delivery possible, or something is going on."