Thanks Carola, that sounds like good news. I'm still not sure how this will play out--everyone thinks I should be thrilled but I suspect there will be more stress & cost down the road.
Also, if I have to fight to get my account credited, what about the interest in the meantime? Of course it'll continue to go up at $250 a month & they'll drag their feet as long as they can.
I think Janie is right. In this case anyway, even if I win I lose.
On a brighter note, it did feel good to win something in court, even if my opponent was mute & invisible.
Oh, & now I have Timber99 giving me some pro bono advice so hopefully I can be somewhat prepared. It's kind of scary going up against a company that probably has at least 100 lawyers on retainer.