I think that some people may make money at H & R if they stay long enough. Your commission percentage goes up over time, I believe. Like I said, I we never really in it for the money. You earn an hourly rate but it's always against your commission so at the end you get a "bonus" (if you've done enough over your hours). I hope this makes sense as I'm not sure I'm articulating this late at night.
I mainly did it to keep my brain cells moving in the right direction and I was able to do my own taxes and that of my immediate family. I also did some "side" work which is against H & R's rules so if you decide to do this you have to keep it quiet. H & R would like you to drum up business for them, not for yourself. Everyone I work with does taxes in their own time though but keep it very quiet. H & R is great for learning though and when you have questions, everyone is there is help you so I have taken many questions to them.
I still haven't decided if I'll go back this year or not. You may do better financially than I did because this past year (my second year with them) I only worked two evenings a week. The first year I worked three evenings a week. It is a great time of year (winter) to do this type of extra work as it beats sitting in front of the television for me. I would never consider it in the summer. I'm a school nurse during the day and have the summer off so I wouldn't consider it other then the fact that it's winter only.
Again, it's a great learning experience as they teach you really well.
Hope this helps. Nancy