Difficulty with service.

[WISP]

Hello Cathe

Please contact me regarding customer service issues I am having with shop Cathe.

It has been suggested to me that you may not be aware of the problems I am having. I have PM'd you once and asked the customer service rep to forward my complaint but I am not sure if you recieved either. I do not know how to contact you directly or I would not use this forum.

Thank you

 

[SNM Videos]

We don't respond to PM's. To contact customer support you need to email [email protected] and we will be glad to help you

 

[WISP]

What if the problem is with [email protected]? Where do I go then?

 

[WISP]

Is there an answer for this question somewhere?

 

[mrsprincess07]

They also have a phone number you can call; I believe it's under the shopping category of the site. I've called before and gotten great service.

 

[JennieR]

What if the problem is with [email protected]? Where do I go then?

Try [email protected] You're missing the shop part in the email link you provided.