Computer help! (facial recognition and logging in)

[kathryn]

My Dell computer (that I've had for close to a year) has a facial-recognition program on it for logging in, but also a password log-in option.

For some reason, in the last couple of days, without my having changed anything, my touchpad now is disabled until the facial recognition recognizes me, so I can't use the password log-in.

Any ideas? (besides my computer housing a gremlin that messes things up?)

TIA!

 

[RunninTeach]

Facial recognition? Wow! Cool feature.

Unfortunately, I don't have an answer, but I'll bump this.

Good luck! Hope someone can help.

 

[kathryn]

Facial recognition? Wow! Cool feature.

It is pretty cool. But the image that it recognizes, and freezes on, is like a bad photo!